Bereavement Support FAQs

perfect service thank you

My wife and I decided to sort out our funeral arrangements we looked at various brochures phoned all the major company's .The best one we found was Distinct cremations not the cheapest but the best . The lady who dealt with me was so informative and patient . Everything was explained and all my questions were answered ,I didn't feel pushed into making a decision there and then .This company do really care I've never spoke to anyone in the industry with such knowledge of their company and such compassion when discussing what is a delicate and personal subject . We have recommended this company to my wife's sister and husband and they too have taken out a policy with them . Fully recommended

Everything was done to the highest standard and the staff were very helpful and respectful of our needs

Distinct Cremations have been exceptional in the way they dealt with everything for us during a very difficult time. They were respectful and caring and very very helpful, they kept in constant touch showing empathy and compassion; excellent.

I did not purchase this plan it was purchased by my sister who is the one that died. However I have been extremely impressed by the service provided by Distinct Cremations from day one. Their staff have been helpfull, courteous and polite throughout my dealings with them and I would have no hesitation in recommending them.

Very helpful & explained everything before we signed up

Excellent and caring communication via mail, email and phone. Very impressed with the courtesy and quality of service.

Upon deciding what future wishes I wanted I contacted distinct and spoke to a wonderful lady called Sarah Jordan who explained everything I needed to know regarding my future wishes in the most calming, stress free way, Sarah made the whole process feel so natural,where people may find this sort of thing quite a difficult subject to approach, Sarah has an undoubted ,reassuring quality about her and her calming and caring nature shone through like a lighthouse guiding the ship to port, very professional in her attitude and mindful of what the customer may or not need without the pushy type nature of a sales person selling a product, I was so grateful for the input I received and without doubt I would recommend this company for your future wishes to be taken care of, very competitively priced with so many different options to choose from,and also a good financial plan for spreading the cost that makes it manageable for your own personal choice,and most importantly someone who has a good idea of what you are going through but also the reassurance you need to make your final wishes and decisions when the time comes thanks Sarah