Bereavement Support FAQs

The price was very attractive and the booking process very easy

Very good service quickly delivered at a competitive price.

Delicately handled my husband cremation with care and thoughtfulness. Very informative through the whole process which can be a difficult and confusing time. The staff are very kind and considerate and helped me through the process Would definitely recommend

After losing 2 of my sisters recently it made me think about my own future and sorting out my funeral for when the time comes, as I did not want my children to have to arrange things in an already stressful time for them. I already knew that I wanted to have a cremation but I didn’t want the fuss, I was debating just having a a cremation with no mourners but after discussion with my children they would prefer if they could have a simple style funeral. I looked around and other company’s were offering pure cremations or full service. This is not what I wanted. Then I found Distinct Cremation who would do a cremation but with small number of mourners and no church service. Exactly what i was looking for. I emailed and asked all the questions that I needed and Nathan replied quickly putting my mind at rest. I then contacted him a couple of days later going over a few more details that I needed answering. Nathan’s professionalism was fantastic. Going through everything with me was so reassuring. I decided to take out two plans one for myself and another for my husband. As discussed we received a follow up courtesy call to confirm we has received the package and all was ok. I’m happy with my purchases and hopefully will take away the additional stress of arranging a funeral when the time comes. Thank you Distinct Cremation for making the whole process simple and easy to understand.

Death is a subject no one wants to talk about. But, it happens to us all and Distinct Cremations made everything really simple to to talk about what we wanted done when the time comes. The process was very easy and the price was better than expected. We highly recommend Distinct Cremations

Recommended by a colleague , after doing my own research decided way for me, very helpful customer service got me through the application and answered my queries . Actual paperwork came very quickly, & filed with will & LPAs. Having had an experience of a relative having a direct burial whose daughters had not been told, which caused a lot of angst, I would suggest there should be a number of advice leaflet for relatives/ friends to make sure they know about individuals wishes not just 2 small cards in the pack.The proof of the pudding …etc. I will never know if this is a good thing or not ! so I’m hoping my loved ones will find it straight forward .

Set up a plan for myself online and, it was so easy to do. Customer Service very helpful if you need to speak to them. Although l spent time thinking about a plan l kept putting it off as dying is not something we like to talk about even though one day it will happen. Glad l sorted it and it means my family do not need the stress of doing this for me.