Steps involved4

We'll guide you through the steps you need to take, from arranging the deceased to be brought into our care to helping you choose and plan a funeral that suits you. We'll keep in touch with you each step of the way, providing regular updates throughout so you can focus on being with your loved ones at the most difficult time.

The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB
The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB

We’re here for you 24/7. You can call us on 01543 212 000 before a passing to give you and your loved ones time to prepare or you can call us when the time comes. All we need from you is some basic information to start getting your cremation arrangements in place.

Read more

Our caring team will collect the deceased from anywhere in mainland Great Britain, whether your loved one is at home, in a care home or at a hospital. The deceased will be then taken to our professional mortuary facilities before cremation

Read more

We will prepare your loved one for cremation, bathe them, remove any artificial items and dress your loved one upon request. We will then lay them to rest in the coffin, transport them to the crematorium and we will inform you of the date of cremation.

Read more

The cremation will take place at one of our 41 crematoriums across Great Britain. The coffin is taken through the front door, rested on the catafalque while a song of your choice is played or a moment of silence is respected, then the cremation takes place

Read more

The ashes can be scattered in the garden of remembrance at the crematorium or hand-delivered back to you within 14 days. You may then like to arrange a memorial service or celebration of life to toast the life of your loved one.

Read more

Looking to arrange a funeral?

We are open 24/7 and will make all the arrangements from taking the deceased into our care to completing all the paperwork. Our customer service specialists will liaise with you to make arrangements for the cremation and keep you updated.

Call us to arrange on 01543 212 000
Arrange a funeral

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews
Patrick Lay, on Google 9 Feb 2025
Unbelievable. Very good. Very good at what they do and mum had a great send off. Thanks very much for your expertise. Excellent
Claire , on Trustpilot 5 Feb 2025
I would like to extend my heartfelt thanks to Distinct Cremations for their professionalism filled with kindness and care. In particular, I would like to thank Sarah Miller who, following the unexpected death of a close family member, showed nothing but sensitivity and empathy while simultaneously organising all the necessary arrangements. Sarah’s communication skills were both flawless and reassuring at a very difficult time and I will always be greatly appreciative.
Lisa Russell, on Google 4 Feb 2025
Delicately handled my husband cremation with care and thoughtfulness. Very informative through the whole process which can be a difficult and confusing time. The staff are very kind and considerate and helped me through the process Would definitely recommend
Jayne B, on Trustpilot 1 Feb 2025
Excellent Company had a fantastic lady Yasmin who helped and advised me through the process . The whole process from calling not long after my father in law passed away( no plan in place) and I had no clue what I was doing, Yasmin was excellent and made the stress go away. I would highly recommend this
Christine Haines, on Trustpilot 24 Jan 2025
Absolutely amazing service! kind, caring and nothing is too much trouble. They treated my relative as they would there own. It brought so much comfort to know that they was talking to him. Every detail was explained. He had the best send off and he would be so proud. Thank you distinct cremations.
Toni Stevens, on Google 22 Jan 2025
During this difficult time the staff at Distinct Cremations have been exemplary. They provided an immediate considerate service, kept me well updated at every point. I had a problem with the doctor’s certificate and they even contacted the surgery on my behalf multiple times to resolve the issue. The ashes were returned promptly with lots of notice by a member of their own team. Honestly I can’t recommend them enough, they served my dad with dignity. Then unfortunately only a few months later they help me arrange my mums cremation, going back to the same company speaks volumes and Maxine helped me through every step.
Neil Heath, on Google 22 Jan 2025
Very professional nice genuine people every single person from Daniel grace & I think it's maxine. Can't thankyou you enough on behalf of June carol & family it's what he wanted. We now have his ashes which will go with his parents & brother. Thankyou once again Kind regards Neil heath X
auburn forever, on Trustpilot 21 Jan 2025
absolutely fantastic company,Had a very helpful lady to help me all the way through the process from start to finish taking the stress off myself. Would highly recommend if you have no clue as to what to do in organising a funeral/cremation.
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews

What to do when someone dies at hospital

Read more

What to do when someone dies at home

Read more

What to do when someone dies in a care home

Read more

Bereavement support & guidance

Read more

How long after a death is a cremation?

Read more

How do I register a death?

Read more