Distinct team

When a loved one dies, it's the seen gestures - the funeral service, the flowers, and the condolences - that are most noticed. However, at Distinct Cremations, we understand that it's also the unseen acts of compassion and meticulous care that truly honour the deceased and support the family during such difficult times.

At Distinct Cremations, our dedication to caring for your loved one reaches beyond what the eye can see.

In the past, we've seen stories in the media where funeral professionals treated this sacred duty with negligence - where care was devoid of compassion and the sacred processes were abandoned. That's not who we are. We believe in treating the departed as if they were members of our own family - every single time, without exception.

Our approach is founded upon a deep commitment to providing unmatched care and respect, and it's the distinct way we handle the aspects you don't see that sets us apart.

The responsibility of a final farewell

It’s the gentle closure of eyelids, the careful positioning of hands. These acts, unseen by the grieving family, carry a weight of significance and represent the final deeds performed for the person who has passed, ensuring dignity throughout their final journey.

Before a final farewell, in privacy and in stillness, we meticulously prepare the deceased. The process is the same whether the family has chosen an attended cremation service or unattended direct cremation. We operate with a soft touch and quiet words, often unseen, but felt deeply by those who entrust their loved ones to our care. Each step taken creates a sense of comfort for bereaved families.

Families place immense trust in caregivers to perform these acts with respect and attention to detail. It's a profound responsibility we answer with the utmost dedication and it's one of many reasons why we treat our duty with such importance. For behind the closed doors of the preparation room lies not only a person, but memories and a family’s heart. Our professional team serve as guardians, providing relief to families by taking on the weight of these responsibilities.

And when the time comes to transport a loved one to their final resting place, even this moment carries the same dignity and precision found in preparation. This is recognised not as the end, but as a passage - a final act of care that is carried out with the deepest respect for the deceased and their family.

The unseen steps we take

When your loved one is entrusted to our care, we take several steps to ensure they are treated with the highest level of dignity and respect.

Respectful transfer and preparation

Our team handles the careful transfer to our state-of-the-art mortuary. Here, each individual is cleansed gently and, if desired by the family, dressed in their chosen clothes or in a provided robe. This is more than a process, it’s our way of showing an appreciation for their life.

Unparalleled facilities

We have invested heavily in our purpose-built mortuary facilities, which offer the best available technology and care. Your loved ones deserve the best, and we are well-equipped to offer that - an environment where every need is attended to with empathy.

Personal touches

Understanding every individual is unique, we offer personalised services that include respectful removal of any medical devices or artificial mechanisms. These personal touches can provide comfort, knowing a family's loved one is cared for on a human level.

Man Researching Funeral Plans

The Distinct Cremations professionals

Our funeral team

Two Funeral Operatives With Private Ambulance

Our funeral team at Distinct Cremations consists of compassionate professionals with years of experience. They are not only skilled in the technical aspects of their roles but also in providing a comforting presence when family members need it most.

They recognise the deep trust placed in them, and they carry out their duties with profound respect.

Part of the Westerleigh Group

Westerleigh Crematorium Chapel From Side

We are part of the Westerleigh Group - the leading developer and operator of crematoria and cemeteries in the UK, trusted to care for over 74,000 funerals a year from 42 crematoriums across the UK.

Being part of Westerleigh Group allows us to draw on the expertise of an experienced and compassionate team who are dedicated to caring for the deceased.

Our cremation services

For further details about our cremation services, give our compassionate and experienced team a call on 01543 211997 or see more below.

Arrange a funeral with Distinct Cremations

What to do if someone dies in Scotland_ wild flowers

Our funeral services are simple and inexpensive but no less respectful and meaningful. Explore our options for unattended or small-attended cremation services.

Arrange a funeral

Find out more about the cremation process

How it works

Every single one of our teams is committed to treating your loved one with the care they deserve. Find out what to expect at each stage of a Distinct Cremations funeral.

How it works

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 5 Nov 2025
I can't recommend this company highly enough. My wife died suddenly, leaving me floundering. I found Distinct Cremations online after phoning a more prominent alternative, who never returned my call or email! Right from the word go, Distinct were helpful, caring and efficient. Everything was taken care of exactly as my family and I requested, with no problems at all. Even after my wife's ashes had been returned to me, I got a courtesy call from Distinct with assurances that, should I need it, they were still there for me. As I said, I can't recommend them highly enough & I'm about to organise my own funeral with them.
Anonymous, on Feefo 4 Nov 2025
Very helpful and understanding. Great explanation of services offered. Followed up to ensure we were happy with our plans.
Laura, on Trustpilot 18 Oct 2025
Felt looked after and cared about. Help and advise on the end of the phone, no pressure, treated with empathy and respect every step of the way.
Adrian Walker, on Google 17 Oct 2025
My whole experience was a very nice and well informative and the advice I was given lead myself and my wife to proceed with getting one each.and I will be recommending you to all my friends once again well done 👍👍👍
Anonymous, on Feefo 15 Oct 2025
Prompt response and kept us fully informed at every stage. Alice was compassionate and treated us with dignity throughout. Would recommend.
Anonymous, on Feefo 14 Oct 2025
Excellent service throughout.
Carly Winstanley, on Google 11 Oct 2025
My aunty purchased her own cremation with Distinct Cremations. Before this I had never heard of them. The whole process for me to use them upon her passing was easy and they were extremely respectful. I phoned them as soon as she passed and they sent a local funeral home to collect her as the ambulance would not take her as she was already gone and it was expected. There was a problem with my auntys doctor not wanting to sign the death certificate and this meant they had to get a coroner. DIstinct cremations worked with the coroner and the hospital so i didnt have to arrange anything. They sorted everything out for me and dealt with the problem professionally. I was kept informed by my case worker who i was assigned right away on the first phonecall and i dealt with her all the time not having to relay everything all the time was a massive bonus. They were there if i needed to know anything. It did take a long time for the cremation to take place but this was due to the hold up with my auntys doctor not signing the reason for her death. I was told the date and time of the cremation, my aunty had asked for a song to be played why she was being cremated and although she did not want anyone to attend her cremation i was told of this song and i was able to play it at the exact time that she was being cremated as well as the cremation place playing it. This gave me some comfort. My aunty chose for us all to have a meal to celebrate her life and talk about her instead of us all attending a funeral. I believe this was the best thing she could have done. After she was cremated (a couple of days) i got a phone call to talk about her return to me ( this is what she wanted). We arranged a date and they brought her home to me. She was delivered back to me with respect and the person that delivered her ashes to me was lovely. The next day i got a phonecall from them asking if everything went ok and they let me know if i needed anything to let them know. The communication was fantastic, the service was fantastic. There were no hidden costs to pay after. Unless you wanted to upgrade anything which you are given the option to but you are not pressured, they just send you a leaflet with prices on for scatter boxes and urns and jewellery which can be ordered. There was no obligation for this and i did not choose these options. So i had nothing to pay. It was a great smooth experience and i will be purchasing my own cremation with distinct cremations for myself when i pass so my family will have a stress free time, i know they do what they say they will and my family will not incur any extra charges unless they want to upgrade anything.
4.9/5
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4.9/5
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4.9/5
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