Funeral Service Plan - a personal farewell
Set up our Funeral Service Plan to pay in advance for a dignified funeral attended by family and friends. Our attended funeral plans are simple and low cost, similar to our Direct Cremation Plan but with mourners present.
The UK’s largest direct cremation provider
Independent customer service rating of 4.9/5 on Feefo
A caring and attentive team available on a 24/7 phone line
Nationwide provider operating throughout mainland GB
The UK’s largest direct cremation provider
Independent customer service rating of 4.9/5 on Feefo
A caring and attentive team available on a 24/7 phone line
Nationwide provider operating throughout mainland GB
About our Funeral Service Plan
Our respectful attended funeral plans give loved ones the chance to see the coffin at the crematorium, share memories and say goodbye before the cremation.
When you choose a Funeral Service Plan:
- You get everything needed for a dignified cremation with a 30-minute funeral service at the chapel.
- Loved ones can pay their respects in person with no restrictions on the number of friends or family who can attend.
- The funeral can be personalised with music, readings, and visual tributes.
- The service can be led by family or a professional celebrant who can support with the order-of-service and on-the-day coordination.
- You can choose to have an extended 60-minute funeral service offering loved ones more flexibility to say farewell.
Need to make immediate funeral arrangements for a loved one who has died? Please see our funeral services.
Get a Funeral Service Plan quote
If you’ve decided that a Funeral Service Plan suits your preferences, choose your preferred options below to find out exactly how much you can expect to pay.
Our affordable funeral plans offer the choice between a traditional funeral service at the crematorium or a direct cremation without mourners present. Choose from the options below to find a funeral plan that suits your wishes.
If you have any questions about our funeral plans, speak to our experienced Customer Service Specialists by calling 01543 211997.
What’s guaranteed with a Distinct Cremations Funeral Service Plan?
We deliver all of the services included with our attended funeral plans ourselves, including transport, mortuary care and cremation. You can be sure of the highest quality of care throughout. Once you take out your plan the price is set and won't go up so you can rest easy knowing that the funeral will go ahead according to your wishes.
You may also be interested in our Direct Cremation Plan which offers a low cost cremation without a funeral service at the crematorium. Families can celebrate their loved one's life in a unique and different way instead.
For full information about our plan options, as well as the quality of our facilities and care, you can request a guide online or by post.
What's included
- A 30-minute funeral service with flexibility to choose the date from selected time slots Mon-Fri
- No restrictions on the number of mourners who can attend the service
- Bringing the deceased into our care 24/7 from anywhere in mainland Great Britain
- Daily care at our professional mortuary
- Preparation for cremation and removal of medical devices
- Dedicated support with arrangements and help with all legal paperwork
- A classic coffin or larger coffin at no extra cost
- Transportation to the crematorium chapel via private ambulance
- Respectful presence of a chapel attendant
- Dignified cremation at your choice of our 41 nationwide crematoriums
- Temporary ashes container
- The option to have ashes scattered in the garden of remembrance at the crematorium or have them personally returned within 14 days
- Free telephone bereavement support for loved ones
- A donation to World Land Trust with every funeral to protect an area of endangered natural habitat the size of the average UK back garden
Can be included for an additional cost
- An extended 60-minute service with a choice of date and time Mon-Sat (+£600)
- A professional celebrant to coordinate and lead the service (+£250)
What's not included
- A funeral procession
- Embalming
- Viewing of the deceased
- A hearse or limousines
- Cost of repatriation from outside mainland Great Britain
- Special requests such as memorials, flowers, catering or obituaries
- Any additional charges (such as VAT) passed to us due to changes in the law, tax rules or legislation that affect the way cremations are carried out
Other useful resources
- For full details of what is and is not covered, please read our funeral plan summary and terms & conditions.
- Please see our price list for additional pricing information and a full list of our optional extras.
- If you need to make immediate funeral arrangements for a loved one who has died, please see our funeral services.
If you have any questions at all about our attended funeral plans, please call us.
We're wholeheartedly committed to providing funeral services we'd be proud to give our own loved ones.
Rhiannon Pearson, Team Leader
How our Funeral Service Plan works
Safeguard your future, remove the uncertainty about your wishes and relieve some of the pressure your loved ones may feel with our attended funeral plans. You can also set up your plan online or call us on 01543 211997. We're here for you and your questions.
Once you've chosen your plan, here's what to expect.
We send out your documents
For peace of mind, you will receive a plan confirmation pack to store safely so you can focus on enjoying your life.
The funeral is arranged
When the time comes, we help your family arrange the funeral service and necessary paperwork.
Ashes are returned
The ashes can either be scattered at the crematorium or personally returned by our team within 14 days of cremation.
We secure your money
We keep your money safe in a trust fund or "whole of life" policy from regulated provider Scottish Friendly.
Cremation takes place
After the funeral service, we carry out the cremation with care and dignity.
Peace of mind with Distinct Cremations
Our Funeral Service Plan keeps your money safe and guarantees the highest quality of dignified care. Having a plan in place and your wishes guaranteed can remove worries about the future for you and your family.
Looking after your money
Protection against rising funeral costs
Once you've taken out a plan, you have peace of mind that your funeral costs are covered. The price is fixed with no hidden costs and nothing further for your family to pay no matter how much funeral prices go up in future.
Flexible and safe payment options
Paying for your plan is flexible with options to pay in a single payment or spread the cost over 12 months, 5 years or 10 years. Your money is kept secure in either an independent trust fund or insurance policy.
Caring for the deceased
End-to-end services delivered by our expert teams
We own and operate all of our own facilities to ensure dignified care at every stage. Our mortuary is state-of-the-art, we have a fleet of specialist private ambulances and only use our own scenic and peaceful crematoriums.
Decades of experience providing compassionate farewells
As part of the Westerleigh Group, our knowledgable team has over 30 years of expertise in caring for the deceased. We deliver over 70,000 funerals every year from our 41 crematoriums across mainland Great Britain.
What our customers say about us
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.
How to buy a funeral plan
We're here to support you with a funeral plan that suits your needs. You can set up a plan today or take some time to digest the details of our direct cremation and attended funeral plans.
Request a free guide
For more information about our funeral plans and what's included, get our guide online or in the post.
Get your free guideHave a chat with us
Want to talk through our options? If you have questions or would like some in-person support, we're just a call away.
Speak to our teamBuy a funeral plan online
You can also buy a funeral plan online. Once set up, you have peace of mind that the funeral costs are covered.
Buy a funeral plan onlineFrequently asked questions
When will I receive my plan documents?
You’ll typically receive your documents within five working days of taking out the plan.
Can I pay a deposit?
For funeral plans, you can pay half of the cost upfront as a deposit and the remaining amount over six monthly instalments.
How old do you need to be to take a prepaid funeral plan out?
You need to be over the age of 18 to take out a funeral plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your funeral plan.
Can you plan a funeral before someone has died?
You can, and it can make things easier and less stressful for when the time comes. If a loved one is suffering from a life limiting ailment, the dying person may want to be involved in their own funeral arrangements. Or a funeral can be planned when you're healthy with a funeral plan. We're happy to talk through your options 24/7 on 01543 211997.
Can I take out a prepaid funeral plan for my parents or partner?
Yes - you can take out a funeral plan on behalf of your parents or a partner. For more information, take a look at our guide on setting up a funeral plan for a loved one or talk to a member of our team today on 01543 211997.
Will your prices increase?
If you’ve already taken out a funeral plan with us, then no. The price you’ve paid is guaranteed with no additional costs if funeral costs do increase in the future. However, the price of new plans may increase from what you see today.
How can I pay for my prepaid funeral plan?
There are a few ways to pay for a funeral plan. As a one-off payment, you can pay by credit card, debit card or cheque. If you're paying monthly over 12 months you must pay via direct debit. If you're paying over 5 or 10 years you must pay by continuous card payment.
Can I pay for my prepaid funeral plan in instalments?
Yes, you can pay for your funeral plan in 12 monthly instalments or over 5 or 10 years. Terms & conditions apply.
What happens if I die before I've paid for my plan?
If you are paying for your plan in up to 12 instalments, your nominated representative will need to pay the outstanding amount due.
If you are paying over 5 or 10 years and death occurs after 12 months and your monthly instalments are up to date, no further payment will need to be made.
If you are paying over 5 or 10 years and death occurs within 12 months of the start date of your plan, your nominated representative will need to pay the difference between the amount already paid and the single payment plan price at the time you took out your plan. If death occurs within 12 months of the start date of the plan as the result of accidental death, no further payment will need to be made.
Is it more expensive if you are older or have health issues?
Our funeral plans guarantee your acceptance, with no medical questions or additional costs for the elderly or those with pre-existing medical conditions. However, for funeral plans payable over 5 or 10 years we incur additional administration expenses for collecting the monthly instalments and for the purchase and administration of a “whole of life” policy from Scottish Friendly - an authorised and regulated insurance provider.
Learn more about funeral plans
Want to find out more about funeral plans before you make your decision? Our guidance below is there to help you understand funeral plans and whether taking out a plan is the right choice for you.
What are funeral plans and how do they work?
Discover exactly what taking out a funeral plan means for your money, the key benefits funeral plans offer you and your family and who is eligible to have a plan.
What is a funeral plan? >>How to choose the right funeral plan
Funeral plans and providers vary in terms of what they include and who delivers the funeral services when the time comes. Get to know the options so you can find the best choice to suit your wishes.
Choose the right funeral plan >>Are funeral plans safe for your money?
It's common to wonder whether funeral plans are safe. What happens if a plan provider fails and is your money protected? We've answered these questions to help put your mind at ease.
Are funeral plans safe? >>Useful Links
Awards & Recognition
Part of
The UK's largest direct cremation provider
Westerleigh Group including Distinct Cremations performed over 27,000 direct cremations in 2023.Follow us
Distinct Cremations office:
Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN