Steps involved4

We'll guide you through the steps you need to take, from arranging the deceased to be brought into our care to helping you choose and plan a funeral that suits you. We'll keep in touch with you each step of the way, providing regular updates throughout so you can focus on being with your loved ones at the most difficult time.

The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB
The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB

We’re here for you 24/7. You can call us on 01543 212 000 before a passing to give you and your loved ones time to prepare or you can call us when the time comes. All we need from you is some basic information to start getting your cremation arrangements in place.

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Our caring team will collect the deceased from anywhere in mainland Great Britain, whether your loved one is at home, in a care home or at a hospital. The deceased will be then taken to our professional mortuary facilities before cremation

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We will prepare your loved one for cremation, bathe them, remove any artificial items and dress your loved one upon request. We will then lay them to rest in the coffin, transport them to the crematorium and we will inform you of the date of cremation.

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The cremation will take place at one of our 41 crematoriums across Great Britain. The coffin is taken through the front door, rested on the catafalque while a song of your choice is played or a moment of silence is respected, then the cremation takes place

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The ashes will be hand-delivered back to you within 14 days or scattered in the garden of remembrance upon request. You may then like to arrange a memorial service or celebration of life to toast the life of your loved one

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Looking to arrange a funeral?

We are open 24/7 and will make all the arrangements from taking the deceased into our care to completing all the paperwork. Our customer service specialists will liaise with you to make arrangements for the cremation and keep you updated.

Call us to arrange on 01543 212 000
Arrange a funeral

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Anonymous, on Feefo 19 Dec 2024
perfect service thank you
Andy Rudd, on Google 2 Dec 2024
From the moment my Dad passed away, the communication and arrangements where first class. Everything was handled with the utmost professionalism. I would personally like to thank Maxine for her kindness and assistance, she certainly made the sad process far more easier to manage than it maybe would have been. I have no hesitation in recommending the services that Distinct Cremations provide.
Anonymous, on Feefo 25 Nov 2024
All staff were wonderful and very caring. Very respectful made a hard time easy to talk about. My moms wedding rings she had 2 off my dad cme back polished and in a lovely purple pouch, a lovely touch. The ashes were delivered to my door by a very smart and well dressed man. Brilliant from start to finish
Anonymous, on Feefo 20 Nov 2024
Great smooth service. Always keep you up to date and carried out my Dad’s wishes exactly how he wanted.
Alex Booth, on Google 19 Nov 2024
Very happy with the service and guidance received. Always willing and ready to help with any questions. And timeframe to receive the ashes was within the planned arrangement.
Margaret McCluskey, on Google 12 Nov 2024
The people at Distinct Cremations were all so kind and very helpful. They always had answers for all of my questions. I received my partners ashes when they were promised with a half hours notice before they were actually delivered, which was nice.
Anonymous, on Feefo 10 Nov 2024
Team Distinct Cremation especially Kerry for making this difficult time for us easier you meet all our needs Thankyou so much for your support.
Rory Mullins, on Google 9 Nov 2024
I recently lost my sister and Distinct Cremations were fantastic. I dealt with one lady all the time and she provided great support and updated me all the time. Cannot praise her enough.
4.9/5
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4.9/5
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4.8/5
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Read all our reviews

What to do when someone dies at hospital

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What to do when someone dies at home

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What to do when someone dies in a care home

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Bereavement support & guidance

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How long after a death is a cremation?

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How do I register a death?

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