Distinct Cremation photos here for you

A lot can happen in 24 hours. That's why our team is here for you no matter what time it may be. With our customer service specialists and funeral teams available 24/7, we provide round-the-clock service for you, offering you expert support as you need it, when you need it, no matter whether that's before a bereavement or after.

The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB
The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB

Located in the heart of the UK

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Distinct Cremations is located in the heart of the UK with our team available 24/7, ready to help whenever you need us. Once our customer service team has liaised with you, our funeral team will arrange an appropriate time to depart from our operational hub in Cannock, Staffordshire to collect the recently deceased and bring them into our care.

Expert support from an attentive team

Customer Service Specialist Working At Computer

Our customer service team have helped thousands of families plan their funerals and offer a wealth of knowledge across all aspects of arranging a cremation. Whether you need to contact us for funeral arrangements or you need a helping hand with paperwork, we're here for you.

One of the UK’s best value direct cremation services, delivered with a caring and compassionate heart

Not only are our funerals carried out with love and care, but we also offer one of the UK’s best value services.

From your very first phone call, right through to the hand-delivery or scattering of the ashes, you can rest assured that you will be in the most caring and attentive hands with Distinct Cremations.

Our caring team are here 24/7 to support you through the most difficult of times

Rhiannon Pearson

Team Leader

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Rhiannon P v3
steven customer service

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Lisa Matthews, on Feefo 22 Mar 2025
Very helpful with difficult decisions. No pressure sales as with other funeral services I approached. Also very good price in comparison with others.
Anonymous, on Feefo 19 Mar 2025
From my first interaction requesting a guide to my conversation with Sophie, I cannot fault the service I've received. All my questions have been answered in a way that I can understand what I am being offered and what I have asked for. All processes and procedures have been explained and I have been given ample time to research other possible companies and I haven't felt pressurised or been given the 'hard sale'. On the service i have received so far I would highly recommend them to family and friends
Anonymous, on Feefo 10 Mar 2025
Bought a policy online which was quick and simple to do and then received a courtesy call from Distinct Cremations to make sure that I was happy with my purchase. Very professional.
Debbie Burchell, on Feefo 8 Mar 2025
I had no idea where to go when my mum passed away. We had discussed that she wanted to be cremated, but that was it. My partner saw Distinct Cremations on our local Crematorium website, as they work with them. I didn't want loads of fuss, or to go into an office. Just a lovely personal service. Distinct Cremations went above and beyond in every area. I picked my options on the website, nice and simple, to get an idea of my quote. Then had a lovely discussion on the phone with Dan. We talked about all the options I wanted and he was so thougthful, sincere and genuinely supportive, I was really nicely surprised. It was really simple to put the order through and to pay for. Since then I have had a singluar, regular contact called Grace who looked after me every step of the way. The professionalism and compassion of the staff at Distinct Cremations is second to none. I was informed at every step with what was going to happen. They regularly checked in with me, to make sure I was doing ok. The service and celebrant Carol Porter was incredible. Everything happened exactly as planned. I couldn't have wanted anything better. The ashes were delivered to me at home, I had the standard box for them to be delivered in. The gentleman who delivered them was really kind and compassionate also. They came in a really nice blue box. Thank you for making one of the worst times of my life as easy as it could have been. I would highly recommend Distinct Cremations to everyone. I would definitely use them again myself.
Anonymous, on Feefo 7 Mar 2025
I purchased a cremation plan for my wife and myself. It was very easy to do and so far everything is fine. Just hope I don"t need to use it for a while. Bob
Yvette Glover, on Feefo 7 Mar 2025
I am so grateful to the two people who looked after me during the process of organising the cremation. They were really caring and nothing seemed too much trouble. A huge thank you to Daniel and especially Maxine.
David Peter Lee, on Feefo 6 Mar 2025
Excellent company and great customer service and follow up.
Anonymous, on Feefo 5 Mar 2025
4.9/5
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4.9/5
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4.8/5
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