Steps involved4

We'll guide you through the steps you need to take, from arranging the deceased to be brought into our care to helping you choose and plan a funeral that suits you. We'll keep in touch with you each step of the way, providing regular updates throughout so you can focus on being with your loved ones at the most difficult time.

The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB
The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB

We’re here for you 24/7. You can call us on 01543 212 000 before a passing to give you and your loved ones time to prepare or you can call us when the time comes. All we need from you is some basic information to start getting your cremation arrangements in place.

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Our caring team will collect the deceased from anywhere in mainland Great Britain, whether your loved one is at home, in a care home or at a hospital. The deceased will be then taken to our professional mortuary facilities before cremation

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We will prepare your loved one for cremation, bathe them, remove any artificial items and dress your loved one upon request. We will then lay them to rest in the coffin, transport them to the crematorium and we will inform you of the date of cremation.

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The cremation will take place at one of our 40 crematoriums across Great Britain. The coffin is taken through the front door, rested on the catafalque while a song of your choice is played or a moment of silence is respected, then the cremation takes place

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The ashes will be hand-delivered back to you within 14 days or scattered in the garden of remembrance upon request. You may then like to arrange a memorial service or celebration of life to toast the life of your loved one

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Looking to arrange a funeral?

We are open 24/7 and will make all the arrangements from taking the deceased into our care to completing all the paperwork. Our customer service specialists will liaise with you to make arrangements for the cremation and keep you updated.

Call us to arrange on 01543 212 000
Arrange a funeral

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Anonymous, on Feefo 20 Nov 2024
Great smooth service. Always keep you up to date and carried out my Dad’s wishes exactly how he wanted.
Margaret McCluskey, on Google 12 Nov 2024
The people at Distinct Cremations were all so kind and very helpful. They always had answers for all of my questions. I received my partners ashes when they were promised with a half hours notice before they were actually delivered, which was nice.
Anonymous, on Feefo 10 Nov 2024
Team Distinct Cremation especially Kerry for making this difficult time for us easier you meet all our needs Thankyou so much for your support.
Rory Mullins, on Google 9 Nov 2024
I recently lost my sister and Distinct Cremations were fantastic. I dealt with one lady all the time and she provided great support and updated me all the time. Cannot praise her enough.
Ian Prout, on Feefo 9 Nov 2024
I lost my dad on the 20th spet 2024. I had no idea where to start only what he wanted. I done some research and found Distinct Cremations but looked into there feedback first before I decided. I contacted Distinct due to it being a family run company. I spoke to a lady called Kerry who was FABULOUS. Kerry took me through everythink inc the process from start to finish. As you can imagine i was feeling really upset but as soon as I started speaking to Kerry she made not only feel alot better but I new my dad was going to be really looked after which made me feel alot more settled which towards the end of the call Kerry had me smileing and laughing which my Dad would have loved. Kerry kepted in touch all the way and the first thing was how am I, am I ok. What i also liked is I didnt feel like Dad was just a number and the conversation wasn't read like a sales person would do off a sheet of paper trying to sell you something eg like a robot. Nothing was to much trouble i even got to send photo's up to Kerry which was to be placed into Dad's coffin with him. I also got to choose a beautiful made woodern Box to keep my Dad's ishes in which was not expensive and i'm so glad I opted for as its beautifuly made. Ishes got delivered by hand to which I had a call to let me know what time. The gentleman who dropped the ashes off a big credit to him also as he asked about dad and that also made me feel happy as he didn't know me or dad but he said it was a pleasure to bring Dad to me which give me that nice warm in my heart. I would like to Thank everyone at Distinct Cremations for looking after Dad but most of all to Kerry and all that she done for me your all amzeing and Thank You for taking care of my Dad for me ***
Elizabeth Byrne, on Feefo 9 Nov 2024
Courteous service from start to end. All questions were answered promptly. It was very reassuring to know that my friend was in good hands and I didn't need to do anything until his ashes were returned to me.
Paul Exley, on Trustpilot 7 Nov 2024
I chose Distinct Cremations over the others as they came across as the most sincere, honest and professional. Dealing with the Distinct team is very reassuring and nothing is too much trouble; they want to ensure that the customer is totally satisfied and comfortable with every stage in the process. I am wholly confident and delighted with the whole process and recommend Distinct Cremations without hesitation.
Gary Danks, on Trustpilot 5 Nov 2024
Great service. Helpful and very understanding staff . All arrangements done with a simple phone call . Very happy!
4.9/5
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4.9/5
Google g icon
4.8/5
Trustpilot logo
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What to do when someone dies at hospital

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What to do when someone dies at home

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What to do when someone dies in a care home

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Bereavement support & guidance

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How long after a death is a cremation?

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How do I register a death?

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