Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Well, I haven't died yet so the experience is based only on my research with other cremation services and telephone calls with Distinct Cremations that treated my requests/questions with courtesy, and the understanding that I am getting organized in case I drop down suddenly. Quick responses by email, good conversations with Deanna, Customer Services Specialist.
Not looking forward to doing this, Nathan made the whole experience easy and stress free.
I understood exactly what was going on and felt comfortable during my conversation with him.
Very professional from beginning to end. Everyone I dealt with was very kind. Whole service went very smoothly and Distinct kept in touch the whole way through. Highly recommended!
Making my arrangements for my future cremation was so easy to set up,very nervous on starting this procedure was made easier by the staff at the other end of the phone,they couldnt have been more helpful and at the end of my phone conversation i was left feeling happy with the result.
Very helpful, everyone did what they said they were going to
On approaching Distinct Cremations we automatically knew that we were in good hands, not only for their professional attitude but their one to one tenderness during the phone conversations leading upto and after the cremation where they kept us regularly updated throughout the cremation process explaining everything to the finest detail so we knew Dad would be in safe hands.. Our father's wishes were for a no fuss cremation, so we didn't have to deal with too much stress and Distinct Cremations delivered 100%.. Dad's ashes were delivered on time as agreed, and the person who handed the ashes over had a very professional attitude where he explained everything. All in all, we couldn't have asked for more..
Also, a personal big thanks to .. Leah Bedford and Kerry Ludlow.. Between them, they made the difficult situation very easy to manage due to the circumstances, from the bottom of our hearts. Thank you ,girls ❤️
Thank you so much... Kerry,Benjamin, and Daniel Rogers...