Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
A efficient and effective service with empathetic staff, excellent
The unattended cremation plan was more inclusive than others we received details for.
They certainly met my needs in every way.
I had to unexpectedly arrange a funeral for a relative, and funds were virtually non existent. Distinct Cremations were approached after finding them on Google, as there wasn’t enough money in the estate for a traditional undertaker.
Andrew and the team at Distinct Cremations were immediately very kind and helpful. I opted for the Simple Funeral plan and Andrew kept in regular contact with me throughout, guiding me step by step through the whole process, helping me no end. A celebrant called Debs was provided as part of the Simple Funeral package, who was also superb both beforehand and on the day.
We had a lovely (as funerals go) no frills service which came out at nearly half the price of a local undertaker’s simple funeral.
Distinct Cremations were absolutely brilliant from start to finish, I couldn’t fault them in any way and I really can’t recommend them highly enough. Thank you Andrew!!
From a stress free, ultra happy customer.
As a family,we received outstanding service from Distinct Cremations. We were fully informed of all options available,and each one was explained fully,including any extra costs. My Mums death was dealt with professionally, with dignity and respectfully. All my questions were answered indepth with no pushy sales tactics. We were kept informed of every step of the way at a very difficult time,ie just before Christmas. I wouldn't hesitate to recommend them and have consequently booked my own Cremation with them,based on their outstanding care and compassion.