This FAQ section is based on questions we're often asked by our customers about arranging a funeral.
If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.
We have 40 crematoria spread across England, Scotland and Wales. You can see our full list of crematoria to find your nearest one.
Our funeral plans guarantee your acceptance, with no medical questions or additional costs for the elderly or those with pre-existing medical conditions. However, for funeral plans payable over 5 or 10 years we incur additional administration expenses for collecting the monthly instalments and for the purchase and administration of a “whole of life” policy from Scottish Friendly - an authorised and regulated insurance provider.
While we can’t arrange the celebration for you we can provide funeral guidance if needed.
Unfortunately, we’re unable to offer viewings of the deceased before, or during, the cremation.
We provide a simple light oak style coffin.
This can be upgraded to an environmentally friendly coffin made using recycled and recovered wood as part of our Go Greener add on.
Though a direct cremation with Distinct Cremations takes place without a service or mourners, the coffin is still respectfully taken through the front door of the crematorium chapel. The coffin is then set down in the crematorium whilst a piece of music chosen by the family is played. After this, the cremation takes place.
Following the cremation, we personally return the ashes to the family within 14 days or scatter them in our garden of remembrance if preferred. Visit our how it works page for more details about our direct cremation services.
A direct cremation is the most straightforward and simple way to say goodbye. If you're looking for a fuss, worry and tradition-free funeral, with little stress and low expense, then a direct cremation may be the perfect solution for you.
Get in touch with us for personalised guidance on how a direct cremation could be the right choice for your needs. Call us on 01543 211997 today.
We’ll keep the deceased dressed in the same clothes they were wearing when they entered our care unless otherwise requested. If you’ve got a specific outfit you’d like them to wear, just let us know and provide it prior to the cremation.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.