Arrange a cremation today_ Distinct Cremations

If you don't know where to start when choosing the right funeral plan, you can find helpful guides, checklists and advice from our experts below.

Funeral Plans Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about funeral plans.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

For funeral plans, you can pay half of the cost upfront as a deposit and the remaining amount over six monthly instalments.

If you’ve chosen a Funeral Service, you’ll be able to pick which of our crematoriums your funeral will take place at. A Direct Cremation or Funeral Service will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having a Funeral Service at one of our crematoria.

Funeral plans are prepaid service agreements where the money required is typically invested in a secure Trust Fund until the time it’s needed. A funeral plan guarantees to cover the services that were listed at the time the plan was taken out. With a funeral plan there’s no need for any medicals assessments or health and lifestyle questionnaires.

Life insurance is a type of insurance that pays out an agreed cash sum should you pass away while the policy is in force. A life policy will pay an agreed amount which could be used to help pay for a funeral or clear outstanding debts but does not guarantee to cover any specific costs.

Learn more about funeral plans and life insurance in our detailed guide.

There are a few ways to pay for a funeral plan. As a one-off payment, you can pay by credit card, debit card or cheque. If you're paying monthly over 12 months you must pay via direct debit. If you're paying over 5 or 10 years you must pay by continuous card payment.

If you’ve already taken out a funeral plan with us, then no. The price you’ve paid is guaranteed with no additional costs if funeral costs do increase in the future. However, the price of new plans may increase from what you see today.

You need to be over the age of 18 to take out a funeral plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your funeral plan.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Chris Furniss, on Google 18 Feb 2025
Excellent service , exactly what I want
Tracy Hughes, on Google 18 Feb 2025
Distinct Cremations were very kind, compassionate and empathetic when I called recently to tell them my Aunt had passed away. My Aunt had already arranged and paid for an unattended Cremation with Distinct Cremations. Maxine was very helpful and caring whilst going through the order of everything and all the legal requirements needed. I was very reassured that my Aunt was well cared for and was treated with no less dignity and respect than had she chosen an attended funeral. Arrangements were made to bring my Aunts ashes back to me a week after her cremation and they were delivered very efficiently and with care by Chelsea who was lovely. I highly recommend Distinct Cremations, their service is outstanding. ReplyLike
Marion, on Trustpilot 7 Feb 2025
The agent was clear about the benefits of the prepaid funeral plan, and offered us a reduction based on two of us taking out a plan.
Richard Poulter, on Trustpilot 7 Feb 2025
It was so easy to set up no issues at all and paying over 60 months great as you don’t miss the money. Also received courtesy call to see if paper work had arrived to my sister which is a nice touch these days.
George Storey, on Trustpilot 7 Feb 2025
It was very simple to do and the staff were very pleasant and professional. It’s nice to know that everything is sorted and the children won’t have to organise anything at their saddest time
David Liverpool, on Trustpilot 6 Feb 2025
Very easy to understand and obtain. Very caring, friendly and diplomatic staff, explained product and payment options very well. Thank you.
Kevin, on Trustpilot 5 Feb 2025
Very simple form to fill in. Everything is clearly written and easy to understand.
Sylvie Gomez, on Google 4 Feb 2025
Very good service quickly delivered at a competitive price.
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews