Arrange a cremation today_ Distinct Cremations

If you don't know where to start when choosing the right funeral plan, you can find helpful guides, checklists and advice from our experts below.

Funeral Plans Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about funeral plans.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

For funeral plans, you can pay half of the cost upfront as a deposit and the remaining amount over six monthly instalments.

If you’ve chosen a Funeral Service, you’ll be able to pick which of our crematoriums your funeral will take place at. A Direct Cremation or Funeral Service will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having a Funeral Service at one of our crematoria.

Funeral plans are prepaid service agreements where the money required is typically invested in a secure Trust Fund until the time it’s needed. A funeral plan guarantees to cover the services that were listed at the time the plan was taken out. With a funeral plan there’s no need for any medicals assessments or health and lifestyle questionnaires.

Life insurance is a type of insurance that pays out an agreed cash sum should you pass away while the policy is in force. A life policy will pay an agreed amount which could be used to help pay for a funeral or clear outstanding debts but does not guarantee to cover any specific costs.

Learn more about funeral plans and life insurance in our detailed guide.

There are a few ways to pay for a funeral plan. As a one-off payment, you can pay by credit card, debit card or cheque. If you're paying monthly over 12 months you must pay via direct debit. If you're paying over 5 or 10 years you must pay by continuous card payment.

If you’ve already taken out a funeral plan with us, then no. The price you’ve paid is guaranteed with no additional costs if funeral costs do increase in the future. However, the price of new plans may increase from what you see today.

You need to be over the age of 18 to take out a funeral plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your funeral plan.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Colin Gaunt, on Google 12 Mar 2025
The staff at Distinct Cremations guided us through the process of planning our funerals painlessly and efficiently whilst showing empathy at all times. We are very glad we chose Distinct Cremations and would recommend them to friends and family.
Glyn Davies, on Google 13 Feb 2025
I've bought a unattended cremation from distinct , and the whole process was easy to set up ,Leah the lady we dealt with made everything so easy answered all our questions and made us feel very comfortable with the choice we had made.
Donny Grieve, on Google 13 Feb 2025
very straight forward easy to use
Pauline Hanscomb, on Google 12 Feb 2025
Very friendly staff, efficient, easy to understand & easy to take control of your last wishes.. x ty
Patrice Stephen, on Google 11 Feb 2025
Very friendly staff, easy to set up ,very happy with my choice
Alex Cranfield, on Google 10 Feb 2025
Excellent service, used the online option, was very straightforward and easy to take out a funeral service, from Distinct cremations, I would wholeheartedly recommend to anyone looking for a direct cremation.
Richard Poulter , on Trustpilot 7 Feb 2025
It was so easy to set up no issues at all and paying over 60 months great as you don’t miss the money. Also received courtesy call to see if paper work had arrived to my sister which is a nice touch these days.
Shirley Ager, on Google 6 Feb 2025
Distinct Cremations and I have been liaising about my plans for some time. Planning a funeral can be fraught with concerns; the Distinct Cremations staff have extraordinary integrity and empathy. I feel reassured that, after passing, my family will be mourning with the seamless support and professionalism of an elegant, sensitive and reassuring organisation.
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews