We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.
Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Grace was amazing, the whole process was so smooth and stress free during a stressful time. The whole team were so professional and supportive, every person I spoke to were incredible. My late Step Mum took this plan out to make it easier once she passed and I'm so thankful she did, even receiving her ashes back was a smooth process. Communication was second to none, even calling me after I received her ashes back to make sure everything went okay and if I needed any more support. Thank you so much, you're a fantastic service.
Everything was carried out with the utmost care and compassion. A very professional service and carried out in a friendly manner. Nothing was too much for them.
Easy to understand the process and straight forward. It was nice to have a courtesy a few days later to have the opportunity to discuss things in more detail. I would highly recommend
The level of communication from members of the Distinct cremation staff was excellent and they kept me appraised of the process at all times. They were available at all times to answer any questions or queries that I had. I would have given a 5 star review, but when my wife's ashes were returned to me they use a sealed paper container inside of a cardboard box, for environmental reasons. Unfortunately the paper container wasn't totally sealed and there was a small spillage when the paper container was handled. Distinct cremations offered to send someone out to address this issue, but I declined, as it was only a minor problem.
Very happy with the service. Communication was excellent and we were dealt with in a very kind and professional manor. In my view this is a trustworthy company.
Thank you for helping with all of the arrangements. Everything was straightforward from start to finish. Linda was collected from the hospital, and we were advised of the date and time of the cremation, which allowed us to organise our own family get together. All the staff at distinct were fabulous, courteous and empathetic to our situation. Special thanks to Jade who kept us in the loop every step of the way.
Distinct Cremations office: Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN
‘Distinct Cremations’ is a trading style of Distinct Funeral Plans Limited (DPFL) and Distinct Cremations Limited (DCL). DFPL is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 965289. DCL provides ‘at need’ funeral and cremation services and is not authorised or regulated by the Financial Conduct Authority.
Both companies are registered in England. DFPL No. 13366327 and DCL No. 13366310. Registered office: Head Office Westerleigh Crematorium, Westerleigh Road, Westerleigh, Bristol, BS37 8QP. Part of the Westerleigh Group.
