Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
I found the whole experience easy. Everything was taken care of and all my queries and questions answered. It has taken a weight off my mind and also saved my family a lot of work at a time when it’s hard to think straight. I can relax now knowing everything is in good hands .
Great smooth service. Always keep you up to date and carried out my Dad’s wishes exactly how he wanted.
We have purchased these, it gives peace of mind for your children to know everything is sorted.
None of the family (or wider circle of friends) had experienced this type of service prior to this occasion. Kerry Ludlow was so helpful & kind during such a difficult & emotional time. The whole process went really really smoothly & was exactly as we had hoped for. Kerry’s help with the paperwork & suggestions, we hadn’t thought of, was very very much appreciated. At such difficult times, it’s hard to make decisions & think of things, but we were all so very grateful for the care offered & given. The crematorium at SirHowy was very peaceful, with lovely open spaces. Anna our chapel attendant on the day was also very very lovely & so kind, as was the gentleman (I’m so sorry we didn’t take or remember his name) who assisted us when we collected our Dad’s ashes. The whole process went so smoothly, please pass on our gratitude to Kerry, Anna & everyone concerned. Thank you very very much .
I am deeply grateful to the staff at Distinct Cremations for their kindness and compassion during this process. From start to finish, they handled every detail with great care and respect, giving my husband a beautiful farewell. Also a special thank you to Sarah Miller for her professionalism and care. Their support and gentle guidance provided immense comfort, and I truly appreciate their dedication to making this experience as smooth and meaningful as possible. Thank you for helping me honor his memory with dignity and peace."
Mrs G padfield
The people at Distinct Cremations were all so kind and very helpful. They always had answers for all of my questions. I received my partners ashes when they were promised with a half hours notice before they were actually delivered, which was nice.