Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
It is something my husband and I had discussed, Distinct Cremation suited us both, Sharon helped us pick a plan and helped us put it in place,we are happy that our family won't have the distress of sorting our funeral, not that we are planning anything soon,very professional.
Found this plan so easy to set up and perfect for me Good price and no pressure to purchase Got everything through the post to browse at leisure and so easy to sort with a phone call
Kept in touch , explained it all well , seemed straightforward , Sharon explained it all in easy to understand sections , checking we understood as we went along . She done a fine job
To plan your own funeral is so easy with Distinct cremations with the forms and information you are given its so easy to plan everything you want with the choices there are , the staff on the phone are so polite ,friendly and caring, they always ask how you are ,you are not rushed in to making decisions, they are amazing, I know I have made the right decision in choosing Distinct cremation and I would definitely recommend them to family and friends
Although this type of cremation wouldn’t have been my choice my parents decided this was what they wanted. The staff were very compassionate and helpful and gave easy to understand advice. There were several follow up calls which was a thoughtful touch. Whilst I remain a traditionalist I can understand why people would choose this type of no frills and hands off approach cremation service. My mother has now passed and my father has already got his arrangements in place.
My mom wished for me to deal with my brother's unattended cremation, as she was too distraught to deal with it. I did a search and found Distinct Cremations to be the most appealing for our needs. From the initial telephone call with Darren, and then follow up dealings with Alice, I can say that the whole process was very caring and considerate. I was kept informed at every stage of events, from collection of my brother, to service details, to follow up after cremation. I couldn't have asked for more. Thank you all x