We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.
Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
Team Distinct Cremation especially Kerry for making this difficult time for us easier you meet all our needs Thankyou so much for your support.
Courteous service from start to end. All questions were answered promptly. It was very reassuring to know that my friend was in good hands and I didn't need to do anything until his ashes were returned to me.
I lost my dad on the 20th spet 2024. I had no idea where to start only what he wanted. I done some research and found Distinct Cremations but looked into there feedback first before I decided. I contacted Distinct due to it being a family run company. I spoke to a lady called Kerry who was FABULOUS. Kerry took me through everythink inc the process from start to finish. As you can imagine i was feeling really upset but as soon as I started speaking to Kerry she made not only feel alot better but I new my dad was going to be really looked after which made me feel alot more settled which towards the end of the call Kerry had me smileing and laughing which my Dad would have loved. Kerry kepted in touch all the way and the first thing was how am I, am I ok. What i also liked is I didnt feel like Dad was just a number and the conversation wasn't read like a sales person would do off a sheet of paper trying to sell you something eg like a robot. Nothing was to much trouble i even got to send photo's up to Kerry which was to be placed into Dad's coffin with him. I also got to choose a beautiful made woodern Box to keep my Dad's ishes in which was not expensive and i'm so glad I opted for as its beautifuly made. Ishes got delivered by hand to which I had a call to let me know what time. The gentleman who dropped the ashes off a big credit to him also as he asked about dad and that also made me feel happy as he didn't know me or dad but he said it was a pleasure to bring Dad to me which give me that nice warm in my heart. I would like to Thank everyone at Distinct Cremations for looking after Dad but most of all to Kerry and all that she done for me your all amzeing and Thank You for taking care of my Dad for me ***
Very friendly staff, nothing was too much for them, they were patient and very helpful. I was kept informed what was happening and what I needed to do with the paperwork. I would definitely recommend them.
I recently lost my sister and Distinct Cremations were fantastic. I dealt with one lady all the time and she provided great support and updated me all the time. Cannot praise her enough.
Very friendly and helpful
Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN
