Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Fast friendly service
Absolutely amazing service from start to finish. Everyone I spoke to was so kind and understanding in such a difficult time. They would always make sure you are okay every step of the way and if you need a few moments they will take their time and give you time yourself. Honestly I don’t know how I would have gotten through the process without them every step. A huge thank you
Very professional experience, very easy to get the plan I required.
Very easy to set up online Very prompt replying to email correspondence Very helpful and friendly over the phone
To be able to arrange a no fuss, low cost cremation online was important to me and having all information provided online, I was able to do so with Distinct Cremations with confidence.
Follow up confirmation documents were quickly received along with a friendly phone call asking if I was content or had any questions.
I decided that my children deserved the courtesy of having my cremation already paid for and arranged, and to ease their burden at a difficult time.
I also feel strongly that they deserve whatever financial resources I left, should be spent on them in a celebration of my life rather than be paid to an Undertaker for an elaborate send off, which benefits neither myself or my children.
The only reason I gave a 4 star was because the Web site had no drop down option for the title Ms, and that I couldn't state to whom I wanted my ashes returned to. However, a quick phone call resolved this with ease.