direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Anonymous, on Feefo 14 Jan 2025
KF, on Trustpilot 15 Jan 2025

They were very polite and considerate while walking me through the options I had, the information I needed to provide and what was going to happen.

Everything went smoothly and communications were good. They were also very good value for money.

Thanks to Joy and the team at Distinct Cremations.

David “Swamps” Marsh, on Trustpilot 13 Jan 2025

Very helpful at explaining everything and answered whatever question I had very professionally. Showed a lot of understanding about my concerns

Glenda Fewtrell, on Google 12 Jan 2025

Well what can I say, we agreed with mom that this was the type of funeral she wanted so I investigated and decided Distinct was the company we wanted. Sadly mom passed and I have to be honest I was anxious for various reasons, I wanted it to be perfect, but most of all I wanted to give mom the send off she deserved. I need NOT have worried, everyone I dealt with was wonderful but Maxine was my assigned person and she is lovely, so understanding, considerate, respectful and just listened to me blubbering on. Every one of my requests was agreed and sorted and on the day, I felt my heart was going to burst with pride at how mom’s send off went. I really cannot thank them enough, they played the video of mom singing that I’d provided them with, they screened the photograph of her that I’d provided, they played the music I requested, nothing was too much trouble for them. Without hesitation, I’ve now bought packages for my husband and myself as I’ve the confidence to know our children will be happy with the decision I’ve made on our send off. I had a wonderful celebrant who I simply can’t thank enough, it wasn’t a religious send off, it was personal and was all about the woman my mom was. Thank you Distinct, I could go on for hours but really, Maxine is our hero, she liaised with my daughter when I wasn’t around and moved mountains to get things done for us. Bless you all, you have my eternal thanks.

Christine Berridge, on Google 12 Jan 2025

Bought direct cremations for both myself and my husband. Website was really easy to navigate and our paperwork arrived very promptly. The follow up call was very professional but I felt that the caller was interested in us and our needs rather than just going through the motions. Overall a very good experience.

Motion Design, on Google 11 Jan 2025

In what was a difficult time following the death of my mother Distinct Cremations handling of all the cremation arrangements from collecting the deceased to scattering of the ashes was exemplary. Polite and thoughtful communication no added stress and a smooth process from start to finish. The guy I dealt with Stephen/Steven was extremely helpful throughout the entire process.