Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Veery efficient. Staff are very helpful. Fully recommended.
My mother organised her unattended funeral plan and said it was such a simple process from start to finish. She was also very happy with the price - so much cheaper than anything else and no hidden costs.
My wife brought this Cremation plan when she found out that she had cancer, and she was one who did not like fuss and fought this was a better way for the family.
I highly recommend Distinct Cremations. Kerry was exceptional from start to finish, showing immense kindness, care, and understanding during one of our darkest times. She explained everything clearly and provided essential help and guidance, ensuring our wishes were met throughout. Kerry also checked in on us, which meant a great deal. My brother was treated with the utmost dignity and respect, which was incredibly important to us. We are also grateful to Paul for his kindness and respect. Thank you to everyone at Distinct Cremations.
The experience from the beginning at booking and paying for my Husbands cremation was extremely helpful and sincere. We were treated very well and every thing went according to the plan. I was treated with curtesy and friendliness at every phone conversation I had with Sarah.
Excellent service from start to finish. Professional yet genuinely caring. Very helpful, understanding, patient and accommodating. They were always on hand to answer any questions and always kept you up to date with any progress, times, dates and even where the cremation would take place. They offer a good range of services from very simple to more extensive with lots of other options available too. The delivery of the ashes was very respectful and the lady was smartly dressed and came in a smart, black private ambulance. At Christmas, I received options to be able to buy urns, caskets etc, in regards to where my husband was cremated and a lovely touch of receiving a heart that could have a name written on it to hang anywhere was so touching and thoughtful. I have been very impressed with Distinct Cremations and would definitely recommend and use again should the need arise. Many thanks