direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Gary Hunt, on Feefo 21 Jan 2025

Regular contact from the initial phone call right through until after the ashes were returned to my mother. Very courteous and respectful at all times, would definitely recommend this without hesitation.

Ian Salmoni, on Feefo 21 Jan 2025

I recently had to call upon the services of Distinct Cremations when sadly my partner passed away suddenly. Maxine at Distinct Cremations was my contact, what a lovely lady, she took care of everything at my request, not trying to push any extras for the cremation of my partner, Maxine showed empathy and understanding in a very difficult time for myself, also kept me updated throughout the whole process right until my partners ashes were returned to me. So I have nothing but gratitude to Maxine and Distinct Cremations, and would recommend this Company to friends/family and anybody reading this review. Thankyou so much Maxine and the team @ Distinct Cremations ❤️

Toni Stevens, on Google 22 Jan 2025

During this difficult time the staff at Distinct Cremations have been exemplary. They provided an immediate considerate service, kept me well updated at every point. I had a problem with the doctor’s certificate and they even contacted the surgery on my behalf multiple times to resolve the issue. The ashes were returned promptly with lots of notice by a member of their own team. Honestly I can’t recommend them enough, they served my dad with dignity. Then unfortunately only a few months later they help me arrange my mums cremation, going back to the same company speaks volumes and Maxine helped me through every step.

Neil Tomkinson, on Google 21 Jan 2025

Sadly, we have had to use the services of Distinct Cremations for both parents in the space of 7 months. At first we were wary of the concept that our parents had proposed, but the team was so respectful and our mothers cremation went like clockwork; everything was advised in advance and actioned as advised. When our father passed away in December, we had already agreed that we would use the same service for Dad. Everyone from the initial call, the private ambulance collection team, the personal attention from Maxine and the kindness and respectfulness of John, when he carried Dad's ashes to our door, were all superb. Having had a very stressful 2024, I cannot recommend Distinct Cremations highly enough for taking away one of the most foreboding duties during a very difficult time for us. They are great people with the sensitivity and kindness that is in rare supply these days but they seem to have bucket loads of it!

Philip Stearn, on Google 21 Jan 2025

From beginning to end I was shown nothing but kindness by my contact in the company. I cannot recommend Sarah Miller enough, she was extremely helpful and compassionate throughout the loss of my Mother. I was kept aware of any development throughout the process, which is obviously trying enough as it is. Having had a not particularly good service from the so-called most popular company in this field when I lost my father, I cannot recommend Distinct Cremation highly enough. Reasonable prices and all round excellent service, and I would not hesitate to recommend Distinct to friends and family.

auburn forever, on Trustpilot 21 Jan 2025

absolutely fantastic company,Had a very helpful lady to help me all the way through the process from start to finish taking the stress off myself. Would highly recommend if you have no clue as to what to do in organising a funeral/cremation.