We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.
Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
From the moment we got in touch with you the person we spoke to was so friendly and in tune with what we want excellent
A Totally Professional Service. From the moment I advised Distinct of my wife’s passing Alice introduced herself as my contact. She was charming and sympathetic, carefully explaining all the procedures throughout the process making regular phone calls before and after each step of the way. I cannot find any criticism of the service provided from the moment we sign up to the delivery of my wife’s ashes made with due reverence at the exact time arranged. I have no hesitation in recommending Distinct Cremations, the service they provided far exceeded my expectations.
We chose Distinct Cremations to provide pre-need cremation services. From the very first interaction, their care and attentiveness exceeded our expectations. During what was an incredibly difficult and emotional time, the staff showed genuine compassion and understanding, making us feel supported every step of the way. They even suggested elements that we could include in the service, which was particularly helpful at a time when we were not feeling creative. They took the time to explain each part of the process clearly, ensuring that we felt comfortable and informed without ever feeling rushed or pressured. Their empathy was evident in every conversation, and their willingness to accommodate our specific wishes brought us much-needed peace of mind. The whole team went above and beyond in handling all the details, which allowed us to focus on honoring our loved one rather than worrying about logistics. Their professionalism and sensitivity were a great comfort, and it truly made a difference in our grieving process. We are deeply grateful for the care they provided and would highly recommend Distinct Cremations to anyone in need of cremation services. Their commitment to helping families in times of loss is truly exceptional. Thank you all, especially Maxine. x
Distinct Cremations are an immensely professional organisation that make the process off organising a cremation plan so easy. “Fiona” , the lady that took my call explained everything I needed to know to get my plan set up “which I did”. My documents arrived shortly after and were in order , I received a follow up phone call to check that everything is ok. Thank you so much “DC” it’s a 10 from me. :-)).
After reading the brochure and all the reviews, I decided to ring up. I spoke to a friendly and polite lady who kindly answered any concerns I had, so I decided to go ahead with the arrangements. The whole process was straight forward from start to finish. Would recommend to friends and family.
Distinct cremations have been absolutely brilliant I would recommend them 100% they came for my beautiful mum and mum came back in 3 separate lovely boxes for my sister's I'm thinking I'm going to do the same then staff was so kind thank you to all the staff 💯
Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN
