Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I can honestly say Distinct Cremations were amazing throughout. From first ringing them right through to receiving the ashes back the service was excellent. They were thorough and compassionate in what was a traumatic time and kept me informed very step of the way.
Jan was very friendly m, helpful and informative. A very pleasant experience.
From the moment my mum passed away to her ashes being delivered to my home Distinct Cremations have been there for me. A lovely lady named Maxine looked after everything and was there for me. Mum was collected from her care home where she passed and I have been consulted at every step in the process of her cremation. I was even able to have a piece of music played as she was brought into the chapel, I played it at the same. Her ashes were delivered home in a beautiful casket. I now feel at peace. Thank you to the whole team of lovely people who looked after her. I would recommend Distinct Cremations to everyone, you will be looked after.
I found the service offered by the staff of Distinct Cremations excelled any expectations.
Absolutely professional from the first phone phone call till my parents ashes being brought to me ,didn't really know how things would happen ,but we were kept in touch every step of the way ,it made things so much easier in difficult times ,I lost both my parents a day apart and they made sure they were in the chapel together cremated one after each other ,I really can't praise this company enough they were so dignified in everything they did I've no hesitation in recommending this company to anybody,especially Maxine she couldn't do enough so thankyou all.
They were very polite and considerate while walking me through the options I had, the information I needed to provide and what was going to happen.
Everything went smoothly and communications were good. They were also very good value for money.
Thanks to Joy and the team at Distinct Cremations.