Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
VERY EASY AND VERY POLITE PEOPLE
We would recommend to use this company, so easy to do and no stress. They talk you through everything and always happy to go the extra mile for you. Kerry was amazing, she kept in regular contact and make the whole progress less stressful. On the day it was perfect everything we had asked for.
Nothing too much trouble when answering questions about my plan over the phone, really helpful.
Distinct Cremations were friendly, compassionate and easy to talk to from the very first phone call. Maxine and Dan made the whole experience less traumatic for me and helped me every step of the way with such empathy and great communication, Maxine was so warm, welcoming and really was my safety net throughout the whole experience of cremating my lovely father. I will be using this service again because of the level of care and attention and because it was so important to me to be led each step of the way and be truly supported by their staff. The staff really do go above and beyond with such compassion and I will always be grateful to them for holding space and allowing me to feel my emotions throughout the whole experience.
Easy to navigate website. Clear information and pricing. Phoned for further information. Staff were kind and well informed. Whole process was easy.
Very empathetic professional service No complaints whatsoever