Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Distinct Cremations were friendly, compassionate and easy to talk to from the very first phone call. Maxine and Dan made the whole experience less traumatic for me and helped me every step of the way with such empathy and great communication, Maxine was so warm, welcoming and really was my safety net throughout the whole experience of cremating my lovely father. I will be using this service again because of the level of care and attention and because it was so important to me to be led each step of the way and be truly supported by their staff. The staff really do go above and beyond with such compassion and I will always be grateful to them for holding space and allowing me to feel my emotions throughout the whole experience.
Very empathetic professional service No complaints whatsoever
Contacted me today to see if I received my Plan. The person was very pleasant and reassured me that I have got the right Plan forme.
I was looked after from the first call I made, I was listened to and I had really wonderful customer care at all times, I would like to personally thank Anita who was especially nice and helpful. This was a lovely experience thank you
From the moment my Dad passed away, the communication and arrangements where first class. Everything was handled with the utmost professionalism. I would personally like to thank Maxine for her kindness and assistance, she certainly made the sad process far more easier to manage than it maybe would have been. I have no hesitation in recommending the services that Distinct Cremations provide.
Excellent service...Lovely people who deal with enquiries straight away. Would highly recommend