Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
All staff were wonderful and very caring. Very respectful made a hard time easy to talk about. My moms wedding rings she had 2 off my dad cme back polished and in a lovely purple pouch, a lovely touch. The ashes were delivered to my door by a very smart and well dressed man. Brilliant from start to finish
Tracey could not have been more helpful. Unlike too many Customer Service Agents she listened before answering my questions. There was no second guessing.
Very friendly and helpful, no hard sales just answers any question you have and send you paperwork to read with application if you want. We called back and did paperwork on the phone for ease, also paid over the phone. They do this on a secure line too so details are not recorded. I am very happy with their sales team.
The staff I spoke to were both very polite and knowledgable, the options available were all clearly stated, no problems or concerns encountered.
We found the lady we spoke to was very helpful explaining every thing in detail, and are very pleased with the service and plan, a good price. We strongly recommend distinct cremations.
We spoke to a lovely lady ( Deanna, I think that was her name), and she went through all the details about the plan to us and explained everything. We don't have any children so we took out this funeral plan so our nieces and nephews don't have to deal with it when our time comes. Good price, good setup, and gives us peace of mind. We put a deposit down and we are paying the rest over 12 months interest free. We would recommend Distinct cremations if you are looking for a prepayed funeral.