Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
The service we received for my late mother from Distinct Cremations was superb from start to finish. The staff were sensitive, thoughtful, informative and timely in all aspects of the process. They would ‘check in’ at various points to let us know what was happening and give a chance to feed back. The delivery of my mother’s ashes was dealt with in a respectful and professional manner. Thank you.
Very polite and efficient sales person.Dealt with any queries and explained everything fully.Had no hesitation on signing up to a plan.First class service on a delicate matter.
Couldn't ask for a better service all arrangements for the cremation were brilliant with no fus didn't have to worry about anything and the ashes were delivered to me with dignity and pride Thank you 😊
I cannot praise highly enough the service and support we received recently after the death of our mother. Both Kerry at Distinct, Mark who took the best care of our mum whilst in his care and the staff at Stirling crematorium. We had no experience of this type of funeral and not something we would have considered but were following our mums wishes. The service was beautiful and a perfect way to say goodbye. It was nothing like I imagined a direct cremation to be and was surprised at how personal it was. I cannot rate Distinct Cremations and the company they work with in Scotland highly enough. Thank you so much to everyone involved for making a really difficult time much easier. Highly recommend.
I have used this company twice and each time has been a very positive experience. Someone is assigned to you and they kept me up to date every step of the way. Even the ashes were delivered to us in a very professional manner. Can highly recommend this company to take care of your loved one.
I could not be more thankful for the amazing Sarah who supported me through such a heartbreaking time . The kindness , the care and the time she gave to taking care of my dad was just exceptional- the whole experience with Distinct cremations was just flawless- Thank you all so very much