Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
I would totally recommend Distinct Cremations.
When my Dad passed away from the very first phone call after he passed to the calls from Sarah who was our point of contact, we were treated with total compassion by all representatives of Distinct Cremations.
Sarah kept us informed of where we were with the required paperwork, once everything was received we got calls just to check in to see how everything was going. After the cremation she called to let us know everything went ok and to arrange the delivery of my dad's ashes.
Excellent service and products.
I have had a brain injury and the lady made it a really easy process
Every stage of the bereavement process, from getting GP confirmation of death, right through to collecting ashes, is an admin nightmare. The one person providing calm, wise, reassuring advice at every step on that journey was my case handler at Distinct. Totally essential.
I bought a direct cremation for a one-off payment; I was very happy with the cover and the price. Customer care is very important to me and on two occasions I have contacted Distinct they have been 100% perfect. I considered three other plans but Distinct beat them hands down. Based on my experence so far I would recommend Distinct to everyone.
They were very knowledgeable and helpful. No pressure to buy cheaper than some other firms for the same service I would definitely recommend over some other companies offering no fuss creamation. First class service.