Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
I have purchased an unattended plan. I feel happy now that I have saved my sons the distressing arranging of a funeral when I have gone. One phone call from them and everything will be taken care of. My ashes will be returned to them and they can have a day of remembrance together while scattering the ashes.
The help and support I received from Distinct Cremations was excellent in helping me with the arrangements for my sister. They kept me involved every step of the way, their communications was second to nine. Finally, all the staff were very nice, helpful and empathetic. I cannot recommend them enough.
Going through such a hard time and all the stresses of losing a parent and from the first phone call they were amazing and helped me through every step I couldn't recommend a better honest company
Our Son in Law introduced us to Distinct Cremations as he had recently taken out a plan with them. When I applied by phone they were very helpful and within a few days we received our information packs which we filled out and purchased our plans.
Excellent customer service and consideration given to the difficulties surrounding the organisation of a direct cremation. I was not sure how it would be managed. However, I need not have worried. Maxine helped with getting better understanding of the process from start to finish. I was exceptionally pleased with everything including the day of the cremation for my mother. I would not hesistate to recommend Distinct Cremations to anyone. Thank you.