Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
I was dealing with the cremation of my father in law who had bought a cremation plan. It was a very simple process from start to finish. Distinct Cremations were very responsive and helpful. Everything was done via email and on the phone. The whole thing was managed by Kerry and she was professional and sympathetic throughout
My wife and I researched several pre-paid funeral plans before opting for one with Distinct Cremations. We chose Distinct Cremations because they offered the most comprehensive service for our chosen plan. Leah was very pleasant and most helpful when we telephoned to set up the plan, with the whole process being very straightforward.
I would like to convey my thanks on behalf of our family to everyone at Distinct Cremations for their outstanding service from the initial enquiry about their services through to the conclusion and receiving back of our loved one's ashes. The communication throughout the whole process from Maxine who was our appointed point of contact was very supportive, compassionate and professional. She kept us updated as to the key stages of the process and answered all the questions that arose. Having used Distinct Cremations for the first time, I would have no hesitation in contacting them again should the need arise as they reduced the stress from beginning to end and grateful for their patience and understanding
Very efficient service, respectful and professional.
Sensitive and caring very efficient every phone call and follow up conducted with assurance and a willingness to be helpful
Hello all who might end up reading this, i would like to say if it wasnt for these lovely helpful people helping and getting everyhing sorted, i do not know where i would be, always their to listen to you and help in anyway even if you end up ranting, place your trust them as they have done exceptional work helping me send off my dad recently