Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I am deeply grateful to the staff at Distinct Cremations for their kindness and compassion during this process. From start to finish, they handled every detail with great care and respect, giving my husband a beautiful farewell. Also a special thank you to Sarah Miller for her professionalism and care. Their support and gentle guidance provided immense comfort, and I truly appreciate their dedication to making this experience as smooth and meaningful as possible. Thank you for helping me honor his memory with dignity and peace."
Mrs G padfield
Team Distinct Cremation especially Kerry for making this difficult time for us easier you meet all our needs Thankyou so much for your support.
Courteous service from start to end. All questions were answered promptly. It was very reassuring to know that my friend was in good hands and I didn't need to do anything until his ashes were returned to me.
I lost my dad on the 20th spet 2024. I had no idea where to start only what he wanted. I done some research and found Distinct Cremations but looked into there feedback first before I decided. I contacted Distinct due to it being a family run company. I spoke to a lady called Kerry who was FABULOUS. Kerry took me through everythink inc the process from start to finish. As you can imagine i was feeling really upset but as soon as I started speaking to Kerry she made not only feel alot better but I new my dad was going to be really looked after which made me feel alot more settled which towards the end of the call Kerry had me smileing and laughing which my Dad would have loved. Kerry kepted in touch all the way and the first thing was how am I, am I ok. What i also liked is I didnt feel like Dad was just a number and the conversation wasn't read like a sales person would do off a sheet of paper trying to sell you something eg like a robot. Nothing was to much trouble i even got to send photo's up to Kerry which was to be placed into Dad's coffin with him. I also got to choose a beautiful made woodern Box to keep my Dad's ishes in which was not expensive and i'm so glad I opted for as its beautifuly made. Ishes got delivered by hand to which I had a call to let me know what time. The gentleman who dropped the ashes off a big credit to him also as he asked about dad and that also made me feel happy as he didn't know me or dad but he said it was a pleasure to bring Dad to me which give me that nice warm in my heart. I would like to Thank everyone at Distinct Cremations for looking after Dad but most of all to Kerry and all that she done for me your all amzeing and Thank You for taking care of my Dad for me ***
The people at Distinct Cremations were all so kind and very helpful. They always had answers for all of my questions. I received my partners ashes when they were promised with a half hours notice before they were actually delivered, which was nice.
Very caring and professional from the start. Attention to detail is very good, order of service was exceptional. Very good slideshow at the cremation to celebrate a life. They put us in touch with an amazing celebrant. At a sad time it was an exceptional service. Would highly recommend.