Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
This works really well but be certain it is what you want.
I Spoke to a very nice young lady called Leah who made me fill very a relaxed about planning our funeral, i would highly recommend Distinct Cremations to all friends and family .
We went with distinct cremations as they had a good write up on everything about them spoke to them on the phone to ask about booking our cremation lovely lady on the phone went through everything from beginning to end all paperwork was sent through for us to read all booked no need for family to worry about all the arrangements now and they are always on the end of the phone if any questions need answering thank you regards Mr & Mrs Woolley
Distinct Cremations were amazing from the first point of contact on the day my father died to the day after his ashes were delivered to me. They kept me frequently updated with the different stages. They were always courteous, sympathetic and extremely helpful. A difficult time was made so much easier to navigate. Leah, Jade and Alice are exceptional at their jobs and are a credit to the company. I would definitely use again when next needed, hopefully not too soon though
Using Distince Cremations following the death of my husband, was a step into the unknown, but it afforded me the opportunity to attend the cremation, which was very important to me. Despite this being my first experience of an online funeral director, It turned out that I had nothing to worry about. Grace (my telephone contact) was kind and efficient and everything that needed to be arranged was done with the minimum of fuss. I felt informed, supported and had choices throughout the entire process and cannot recommend this company highly enough.
Quick to respond and comprehensive information provided. Was pleased with the service.