Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
You have shown me respect, kindness, understanding, care, you gave me time to cry, sob until was able to talk to you. When my darling husband Tony passed away all the worries of what happens next with an unattended cremation was taken out of my hands. At this point I must say an enormous thank you to Sarah, she regularly phoned me with updates, to see how I was and explain the next steps. I wanted to put some photos in with Tony, again she phoned me to say they had safely arrived and were with Tony. Sarah informed me of the date, time and where Tony would be cremated, and asked if I had a choice of music to be played. My Tony was at Treswithian Downs crematorium in our beautiful Cornwall, as he laid in the Chapel of rest You're the best thing that ever happened to me was playing. Tony's ashes were returned on the day and time Sarah and Colin had arranged. Thank you all, I will be recommending you to family and friends. Although I am heartbroken, your company made saying goodbye to my Tony a loving and supportive experience. Kind regards, Julie.
It is something my husband and I had discussed, Distinct Cremation suited us both, Sharon helped us pick a plan and helped us put it in place,we are happy that our family won't have the distress of sorting our funeral, not that we are planning anything soon,very professional.
Found this plan so easy to set up and perfect for me Good price and no pressure to purchase Got everything through the post to browse at leisure and so easy to sort with a phone call
Very friendly helpful staff. Online forms very easy to do and all done very quickly.
Kept in touch , explained it all well , seemed straightforward , Sharon explained it all in easy to understand sections , checking we understood as we went along . She done a fine job
To plan your own funeral is so easy with Distinct cremations with the forms and information you are given its so easy to plan everything you want with the choices there are , the staff on the phone are so polite ,friendly and caring, they always ask how you are ,you are not rushed in to making decisions, they are amazing, I know I have made the right decision in choosing Distinct cremation and I would definitely recommend them to family and friends