Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
From the initial phone call to the cremation the Maxine kept me informed, nothing was too much trouble, I would highly recommend this service.
You have shown me respect, kindness, understanding, care, you gave me time to cry, sob until was able to talk to you. When my darling husband Tony passed away all the worries of what happens next with an unattended cremation was taken out of my hands. At this point I must say an enormous thank you to Sarah, she regularly phoned me with updates, to see how I was and explain the next steps. I wanted to put some photos in with Tony, again she phoned me to say they had safely arrived and were with Tony. Sarah informed me of the date, time and where Tony would be cremated, and asked if I had a choice of music to be played. My Tony was at Treswithian Downs crematorium in our beautiful Cornwall, as he laid in the Chapel of rest You're the best thing that ever happened to me was playing. Tony's ashes were returned on the day and time Sarah and Colin had arranged. Thank you all, I will be recommending you to family and friends. Although I am heartbroken, your company made saying goodbye to my Tony a loving and supportive experience. Kind regards, Julie.
very efficient expert advice all round thank you
My experience with distinct cremation they are so kind and helpful they done it all for me cannot thank them enough there was no stress as it was all done I would certainly recommend. Them as know one wants stress of organising one. After it was done my husband was brought back to me .
Very friendly helpful staff. Online forms very easy to do and all done very quickly.
Kept in touch , explained it all well , seemed straightforward , Sharon explained it all in easy to understand sections , checking we understood as we went along . She done a fine job