Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, Trustpilot and Google.
Sarah Miller was a wonderful caring lady and the team around her were as thoughtful and supportive as she was. It was a very emotional time and you made the whole process easy to organise and manage, taking care over every detail and the respect you gave to my mum in her last moments. Arranging everything was so easy and it removed a huge amount of distress at such a stressful time. I cant thank you enough for all your support, care and sympathy even after everything was completed. Muchly Appreciated
I can only recommend this institution to everybody, utmost friendly and helpful, of which I have never seen before. Thank You for everything so kindly provided from You. Bye and God Bless You All.
The gentleman I spoke to, to make my decision. Was wonderful, so caring and helpful. This morning I had a courtesy call, and the gentleman again was really very nice. I have recommended your company too many friends of mine. You go above and beyond helpful. Thankyou
Very professional from beginning to end. Everyone I dealt with was very kind. Whole service went very smoothly and Distinct kept in touch the whole way through. Highly recommended!
Both my husband and I have purchased a Distinct Cremations plan online. The form was easy to complete and the information available covered any concerns we had. There is also the option to pay a little bit extra to have a tree planted helping the environment. Option to have your plan posted out to you or receive by email. Very impressed that a representative rang a week later to check that we were happy with the plan. All the stress of our daughter having to arrange our funerals has simply disappeared. Thank you
Well, I haven't died yet so the experience is based only on my research with other cremation services and telephone calls with Distinct Cremations that treated my requests/questions with courtesy, and the understanding that I am getting organized in case I drop down suddenly. Quick responses by email, good conversations with Deanna, Customer Services Specialist.