Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I was talked through the whole procedure with kindness , compassion and knowledge. I was even given the option of having a more environmental coffin , plus a tree planted . This was for a small extra charge. Yes I would definitely recommend Direct Cremation.
They were very caring. Nothing was too much trouble. We was always kept informed about everything. Will would definitely use them again
We went with distinct cremations as they had a good write up on everything about them spoke to them on the phone to ask about booking our cremation lovely lady on the phone went through everything from beginning to end all paperwork was sent through for us to read all booked no need for family to worry about all the arrangements now and they are always on the end of the phone if any questions need answering thank you regards Mr & Mrs Woolley
On making the call I found Sarah Polite helpful accommodating Answered all questions, was not pushy , all paperwork received quickly and I got a follow up call. Once finished the process of my partners wishes I will certainly arrange mine
Quick to respond and comprehensive information provided. Was pleased with the service.
Using Distince Cremations following the death of my husband, was a step into the unknown, but it afforded me the opportunity to attend the cremation, which was very important to me. Despite this being my first experience of an online funeral director, It turned out that I had nothing to worry about. Grace (my telephone contact) was kind and efficient and everything that needed to be arranged was done with the minimum of fuss. I felt informed, supported and had choices throughout the entire process and cannot recommend this company highly enough.