Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 11

The choice is entirely yours. It's not uncommon for people to divide the ashes of the deceased between their loved ones, so that everyone can have a reminder of them.

There are many benefits to choosing a direct cremation. Direct cremations offer a respectful, uncomplicated cremation with no attendees present.

These are a few of the key benefits:

  • Families have flexibility over the farewell process so a loved one's life can be remembered in a personal and unique way.
  • Direct cremations are a cost-effective alternative to traditional funerals, allowing families to invest more in the farewell event with the money saved or prioritise their finances elsewhere.
  • Families of faith can hold a separate spiritual service instead of a traditional funeral.
  • A celebration of life event can be postponed until a later date when everyone involved is emotionally ready.
  • Busy and geographically scattered families have additional time to coordinate a gathering.

78% of Westerleigh Group’s crematoriums have mercury abatement technology installed which reduces air pollution. 27% of crematoriums have both mercury abatement technology and nitrogen oxide (NOx) filtration. These crematoriums are:

  • Babworth Crematorium
  • Mercia Forest Crematorium
  • New Forest Crematorium
  • North Wiltshire Crematorium
  • Sirhowy Valley Crematorium
  • Stirlingshire Crematorium
  • The Vale Crematorium
  • Waseley Hills Cemetery & Crematorium
  • Arun Crematorium
  • Herne Bay Crematorium
  • Bishopsbriggs Crematorium

Installing nitrogen oxide (NOx) filtration and mercury abatement is a programme Westerleigh Group intends to continue and accelerate over the coming years. By 2032, all crematoriums in our network will have the same environmental credentials as those listed here. Keep checking back as we add more crematoriums to the list.

It typically takes between one and two weeks for the funeral to take place, although this time can increase if there are outstanding factors such as the need for an inquest. Funerals may also be delayed if there's limited availability at the crematorium.

A direct cremation is a simple fuss-free cremation without a funeral service. Having no mourners attend the cremation reduces the costs and stress of arranging a traditional funeral.

For many, a direct cremation allows them to separate the cremation from the celebration of the deceased’s life, allowing them a dignified opportunity to say goodbye in a way that better suits them.

At Distinct Cremations, we handle all the direct cremation arrangements including collecting your loved one, caring for them in our mortuary and carrying out the cremation itself.

Upon arranging a funeral, once you’ve agreed the type of service that you’d like, one of our Customer Service Specialists will take the payment in full, which can be made by credit or debit card.

For those planning ahead, we offer funeral plans that can be paid for upfront or in monthly instalments, allowing you to arrange and pay for your funeral in advance.

A cremation without mourners present suits those who'd like to minimise funeral costs, avoid the confines of tradition or keep the send-off as straightforward as possible. Choose a no-fuss cremation conducted with the utmost professionalism.

Our no fuss funerals start at £1,350 for a direct cremation without mourners or a service. Attended cremations begin at £1,950 where you can choose between a 30 or 60 minute service. Prices vary based on the service options you choose.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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Deborah Jayne Chase, on Feefo 11 Dec 2025
From the time my partner passed away till after the cremation I was kept up to date with everything that was going on. Everyone was very helpful and thanks once again.
Lisa Milne Henderson, on Feefo 7 Dec 2025
Both my parents died within the last 2 years, and I used Direct Cremations' services for each, helped with utmost kindness by Maxine. Communication throughout was excellent and sensitive, I thought price was reasonable, and the delivery of the ashes was carried out with dignity. I found the virtual memorial service we were able to take up for my mother extremely moving, and only wish it had been able to be offered when my father passed, but it is a lovely addition to the range of services offered. I'm very glad I happened upon Distinct Cremations.
Craig Walker, on Feefo 5 Dec 2025
My mother decided she wanted a simple cremation after her death to lesson the burden placed upon me, as my brother and father had already passed away. She chose Distinct Cremations & paid for her funeral when she was alive and well. My mum sadly passed away recently & I was left to deal with all the associated responsibilities which understandably proved upsetting & emotionally stressful. The only thing that provided some comfort was the professional & sympathetic way that Distinct Cremations handled my mother’s funeral. A lovely lady by the name of Sarah Miller personally oversaw every detail needed for my mum’s final wishes & it was a pleasure speaking with Sarah at a time of great sadness. I can’t recommend any higher than that of District Cremations, with the dignity & understanding provided by them at a time when it is truly needed. RIP mum x
Anonymous, on Feefo 5 Dec 2025
Was very supportive through out everything and if i need the suppirt its great to hear that even after the cremation of my loved one is that i am still able to contact them afterwards and they did a great service and looked after my loved one through out every step so thankyou very much
Anonymous, on Feefo 1 Dec 2025
Absolutely amazing from start to finish at the most difficult time for our family. Maxine is an absolute credit to the company and nothing was too much trouble.
Cherrill Ellis, on Google 26 Nov 2025
The person I spoke to was kind and considerate, she answered my questions clearly and appropriately, the follow-up phone calls were also conducted with care, friendliness and understanding, I am so pleased I chose this service.
Rebecca Pearson, on Google 26 Nov 2025
I bought plans for myself and my husband three years ago. The company was very professional, helpful and efficient in setting these up. Sadly, my husband died in October. Distinct Cremations have been wonderful. I have dealt with the same person, Kerry, throughout and she has been so kind and caring. She informed me of all the legal processes and then ensured I got exactly the funeral I wanted for my husband. She has been so thoughtful, considerate and professional. I was nervous initially going down the route of a direct cremation as my other relatives have had more traditional funerals. But I needn’t have worried. As soon as I spoke to Kerry I felt reassured. This was perfect for our requirements and just my son and I are going to scatter his ashes later in a small private celebration of his life. I highly recommend Distinct if you are looking for a direct, no fuss, cremation. I believe they’re the best in the business.
Anonymous, on Feefo 23 Nov 2025
Excellent service very respects caring staff from start to finish. Thank you.
4.9/5
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4.9/5
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4.9/5
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Read all our reviews