Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 11

The choice is entirely yours. It's not uncommon for people to divide the ashes of the deceased between their loved ones, so that everyone can have a reminder of them.

There are many benefits to choosing a direct cremation. Direct cremations offer a respectful, uncomplicated cremation with no attendees present.

These are a few of the key benefits:

  • Families have flexibility over the farewell process so a loved one's life can be remembered in a personal and unique way.
  • Direct cremations are a cost-effective alternative to traditional funerals, allowing families to invest more in the farewell event with the money saved or prioritise their finances elsewhere.
  • Families of faith can hold a separate spiritual service instead of a traditional funeral.
  • A celebration of life event can be postponed until a later date when everyone involved is emotionally ready.
  • Busy and geographically scattered families have additional time to coordinate a gathering.

78% of Westerleigh Group’s crematoriums have mercury abatement technology installed which reduces air pollution. 27% of crematoriums have both mercury abatement technology and nitrogen oxide (NOx) filtration. These crematoriums are:

  • Babworth Crematorium
  • Mercia Forest Crematorium
  • New Forest Crematorium
  • North Wiltshire Crematorium
  • Sirhowy Valley Crematorium
  • Stirlingshire Crematorium
  • The Vale Crematorium
  • Waseley Hills Cemetery & Crematorium
  • Arun Crematorium
  • Herne Bay Crematorium
  • Bishopsbriggs Crematorium

Installing nitrogen oxide (NOx) filtration and mercury abatement is a programme Westerleigh Group intends to continue and accelerate over the coming years. By 2032, all crematoriums in our network will have the same environmental credentials as those listed here. Keep checking back as we add more crematoriums to the list.

It typically takes between one and two weeks for the funeral to take place, although this time can increase if there are outstanding factors such as the need for an inquest. Funerals may also be delayed if there's limited availability at the crematorium.

A direct cremation is a simple fuss-free cremation without a funeral service. Having no mourners attend the cremation reduces the costs and stress of arranging a traditional funeral.

For many, a direct cremation allows them to separate the cremation from the celebration of the deceased’s life, allowing them a dignified opportunity to say goodbye in a way that better suits them.

At Distinct Cremations, we handle all the direct cremation arrangements including collecting your loved one, caring for them in our mortuary and carrying out the cremation itself.

Upon arranging a funeral, once you’ve agreed the type of service that you’d like, one of our Customer Service Specialists will take the payment in full, which can be made by credit or debit card.

For those planning ahead, we offer funeral plans that can be paid for upfront or in monthly instalments, allowing you to arrange and pay for your funeral in advance.

A cremation without mourners present suits those who'd like to minimise funeral costs, avoid the confines of tradition or keep the send-off as straightforward as possible. Choose a no-fuss cremation conducted with the utmost professionalism.

Our no fuss funerals start at £1,299 for a direct cremation without mourners or a service. Attended cremations begin at £1,899 where you can choose between a 30 or 60 minute service. Prices vary based on the service options you choose.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 15 Sep 2025
I cannot thank you enough for the care you took of my dad and the consideration you gave to our family. My dad passed suddenly and you helped us through the most difficult of times liaising with the various different agencies. We are so incredibly grateful. Dad was given dignity and we were treated with respect and compassion. Thank you so much.
Anonymous, on Feefo 14 Sep 2025
Excellent service, very professional and understanding. Explained everything and advised on the best options for my family. Would recommend. We chose a basic cremation as my husband wasnt religious and it was very respectful.
Claire Church, on Feefo 5 Sep 2025
The team at Distinct Cremations were incredible during such a difficult time for me. Grace looked after me through the whole process with expert knowledge, guidance and comforting support. She provided me with a celebrant who helped me with organising the service and he too looked after me with such kindness and compassion, giving me the confidence to help arrange a service that gave my husband a dignified send off full of warmth and love. I can't praise Distinct Cremations enough. And even after the funeral, Grace is still ringing me to make sure I'm ok
Anonymous, on Feefo 3 Sep 2025
All I asked for was done and completed by Nathan I have received all the necessary documents.
Tracy MacDonald, on Feefo 1 Sep 2025
The service we received from the beginning of this journey for our family, to receiving our dad's ashes was nothing but exemplary. Dad wanted a direct cremation with no fuss, just a celebration of life with his fanily. I couldn't recommend them enough.
M. Burley, on Trustpilot 29 Aug 2025
Very pleased to recommend this company. A difficult subject was made much easier to organise with the help of a very caring lady via a phone call. Within 30 minutes everything was arranged for my husband and I and the funeral plans arrived in the post a few days later. A follow up call a week later was also welcome , just to check all was correct in the plan.
Patricia Mckenna, on Trustpilot 29 Aug 2025
Excellent customer service. A couple of weeks ago I arranged mine and my husband's cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions. Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.
4.9/5
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4.9/5
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4.9/5
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Read all our reviews