Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 11

The choice is entirely yours. It's not uncommon for people to divide the ashes of the deceased between their loved ones, so that everyone can have a reminder of them.

There are many benefits to choosing a direct cremation. Direct cremations offer a respectful, uncomplicated cremation with no attendees present.

These are a few of the key benefits:

  • Families have flexibility over the farewell process so a loved one's life can be remembered in a personal and unique way.
  • Direct cremations are a cost-effective alternative to traditional funerals, allowing families to invest more in the farewell event with the money saved or prioritise their finances elsewhere.
  • Families of faith can hold a separate spiritual service instead of a traditional funeral.
  • A celebration of life event can be postponed until a later date when everyone involved is emotionally ready.
  • Busy and geographically scattered families have additional time to coordinate a gathering.

78% of Westerleigh Group’s crematoriums have mercury abatement technology installed which reduces air pollution. 27% of crematoriums have both mercury abatement technology and nitrogen oxide (NOx) filtration. These crematoriums are:

  • Babworth Crematorium
  • Mercia Forest Crematorium
  • New Forest Crematorium
  • North Wiltshire Crematorium
  • Sirhowy Valley Crematorium
  • Stirlingshire Crematorium
  • The Vale Crematorium
  • Waseley Hills Cemetery & Crematorium
  • Arun Crematorium
  • Herne Bay Crematorium
  • Bishopsbriggs Crematorium

Installing nitrogen oxide (NOx) filtration and mercury abatement is a programme Westerleigh Group intends to continue and accelerate over the coming years. By 2032, all crematoriums in our network will have the same environmental credentials as those listed here. Keep checking back as we add more crematoriums to the list.

It typically takes between one and two weeks for the funeral to take place, although this time can increase if there are outstanding factors such as the need for an inquest. Funerals may also be delayed if there's limited availability at the crematorium.

A direct cremation is a simple fuss-free cremation without a funeral service. Having no mourners attend the cremation reduces the costs and stress of arranging a traditional funeral.

For many, a direct cremation allows them to separate the cremation from the celebration of the deceased’s life, allowing them a dignified opportunity to say goodbye in a way that better suits them.

At Distinct Cremations, we handle all the direct cremation arrangements including collecting your loved one, caring for them in our mortuary and carrying out the cremation itself.

Upon arranging a funeral, once you’ve agreed the type of service that you’d like, one of our Customer Service Specialists will take the payment in full, which can be made by credit or debit card.

For those planning ahead, we offer funeral plans that can be paid for upfront or in monthly instalments, allowing you to arrange and pay for your funeral in advance.

A cremation without mourners present suits those who'd like to minimise funeral costs, avoid the confines of tradition or keep the send-off as straightforward as possible. Choose a no-fuss cremation conducted with the utmost professionalism.

Our no fuss funerals start at £1,299 for a direct cremation without mourners or a service. Attended cremations begin at £1,899 where you can choose between a 30 or 60 minute service. Prices vary based on the service options you choose.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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Anonymous, on Feefo 11 Jul 2025
For good and very helpfull
Cheryl, Gary and Wayne Eaton, on Feefo 26 Jun 2025
The team were incredible in guiding us through the difficulties, from the very first moment of contact, they were empathetic, understanding and patient, till the last contact ensuring we had the future support we might need. I can't recommend these guys highly enough. If you are looking for an end of life arrangement of least stress to your loved ones, then i'd always suggest Distinct Cremations. Thank you again Kerry for all your help and assistance.
Alan Harris, on Feefo 17 Jun 2025
Distinct Cremations provided a professional service for my Fathers cremation. Every discussion I had with their representative Sarah, was helpful and supportive. She clearly explained the entire process and made sure we understood all of the options at each stage. Losing someone is very painful and to have someone take care of the cremation with all of our selected options was a great comfort. I have already recommended Distinct to my family and friends who are considering this type of cremation.
Kevin William Gallagher, on Feefo 16 Jun 2025
They were so caring and I had my doubts at first. So when my neighbour was very poorly. I discussed it with her and we agreed to go forward. So I rang them and from then I they put my mind at rest. When she passed away one phone call out of hours and everything was all it took. My neighbour was picked up in 2 hrs 30 minutes. This was around 2am. Then they helped me through every step of the way. The ashes were delivered to my door within 7 days. Everything was so dignified. I've enquired about mine when the time comes. Wish to Thank everyone for the service they gave me. The lady 79 years old involved had no children and no close family. Kind regards Kevin Gallagher
Anonymous, on Feefo 16 Jun 2025
From the first contact we had with Distinct Cremations, they were compassionate, understanding and professional. Nothing was too much for them, making a difficult situation more bearable. Our contact, Grace was amazing. Would happily recommend them. Thank you
Anonymous, on Feefo 14 Jun 2025
Both my mum and dad took out these policy's, my dad passed last year and mum passed this year, distinct cremations dealt with everything professionally and with courtesy, everything my parents wanted was taken care of, the people were lovely and always on the end of the phone for anything, thankyou from the bottom of my heart for making a tought time for our family into a pleasant experience ❤️
Warwick Kevin Fisher, on Feefo 8 Jun 2025
Outstanding from start to finish..I would definitely recommend Distinct Cremations ...All communication was dealt with professionally and compassionately.
Anonymous, on Feefo 7 Jun 2025
Cannot fault the excellent service received, all the employees are lovely, professional while friendly and compassionate. Highly recommend them and especially our director Maxine for making such a sad, difficult time/task easier to deal with.
4.9/5
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4.9/5
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4.8/5
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