Frequently Asked Questions

Our attended cremation services offer choices to suit how you would like to say goodbye. Our 30 or 60 minute services can be family-led or led by a professional celebrant. You can personalise the funeral to reflect your loved one with music, flowers, order of service booklets, a choice of urn and many more special touches.

Pure Cremation offer a simple service at the crematorium as an add-on to their unattended cremations. They don’t offer dedicated attended cremation funerals or attended funeral plans.

There will be no changes to your plan and you have nothing to worry about - your funeral plan with Distinct Cremations is completely safe.

When the time comes, your nominated representative will contact us. Your personal funeral arranger will help them with all the details, including the legally required paperwork and arrangements.

If you have purchased a funeral plan with a single payment or over a period of up to 12 months, you can cancel your funeral plan within the first 30 days and receive all your money back. If you cancel after 30 days you will get most of your money back, minus a £275 cancellation fee.

If you have purchased a funeral plan over 5 or 10 years and cancel your plan within 12 months, you will get a full refund of all payments paid. If you cancel after 12 months (the moratorium period), your instalments will stop and you will not be entitled to any refund of the money you have already paid. You can read more on our T&Cs page.

The average cost of a direct cremation in the UK is £1,628 which is on average £2,882 cheaper than a traditional funeral with a service.* Direct cremation is the cheapest funeral option. At Distinct Cremations, a direct cremation costs £1,350.

* Saving of £2,882 is based on the cost of a traditional funeral at £4,510 vs direct cremation funeral at £1,628 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple unattended cremation. Having a cremation without a funeral service reduces the costs and stress associated with arranging a traditional funeral.

Direct cremation allows for a separation between the cremation and how you choose to say goodbye to your loved one.

To simplify arrangements, all of the aspects of the direct cremation can be left to us. Get in touch to arrange a direct cremation with Distinct Cremations.

Yes, Distinct Cremations is cheaper than Pure Cremations, both for funeral services now and for future funeral plans.

A direct cremation funeral plan with Distinct Cremations costs £1,795. Pure Cremation’s comparable direct cremation plan costs £2,095 so a plan with Distinct Cremations is £300 cheaper.

For a loved one who has died, a direct cremation costs from £1,350 with Distinct Cremations and £1,350 with Pure Cremation, saving you £145 if you choose Distinct Cremations.