Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 9

You’re free to visit any of our crematoriums, within their opening hours, to view the grounds and facilities ahead of time.

Typically, it takes 1-3 hours for a body to be cremated, but that depends on what type of funeral you're having. To help you understand the process better, here's a step-by-step guide to what you can expect from a cremation.

Arrange a Funeral

A no fuss funeral, such as a direct cremation, is ideal for those who prefer simplicity and focus on the essentials. It offers a dignified farewell without the traditional ceremony and procession. It's a stress-free option that provides the flexibility to arrange a more personal send off at a later date.

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

One of the options available for a funeral plan in [location] is a direct cremation funeral plan. Direct cremations are unattended cremations that take place without friends and family attending the service. A direct cremation funeral plan could be right for you if you dislike traditional funerals or would like your loved ones to come together and remember your life in a different way instead.

At Distinct Cremations, we care for your loved one at each step of the cremation process. We swiftly and safely transport them to our state-of-the-art mortuary and offer round-the-clock guidance to help you with the necessary forms. At the cremation, your loved one's coffin is taken through the chapel while your chosen song is played. Afterwards, we can return the ashes to you or scatter them in our garden of remembrance.

Cremation service lengths can vary depending on the type of farewell you would like. With our attended cremation services, we offer two service lengths. You can choose to have a service lasting for either 30 or 60 minutes. The time can be used to share memories of your loved one, play a piece of music in honour of the deceased, give a eulogy or simply have a moment of quiet reflection.

For an unattended cremation, there’s no service held before the cremation takes place.

Plans can be transferred upon request for those who've paid for a plan over 12 months or in one single payment. Unfortunately, we cannot transfer plans paid over 5 or 10 years to another person.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 14 Sep 2025
Excellent service, very professional and understanding. Explained everything and advised on the best options for my family. Would recommend. We chose a basic cremation as my husband wasnt religious and it was very respectful.
Claire Church, on Feefo 5 Sep 2025
The team at Distinct Cremations were incredible during such a difficult time for me. Grace looked after me through the whole process with expert knowledge, guidance and comforting support. She provided me with a celebrant who helped me with organising the service and he too looked after me with such kindness and compassion, giving me the confidence to help arrange a service that gave my husband a dignified send off full of warmth and love. I can't praise Distinct Cremations enough. And even after the funeral, Grace is still ringing me to make sure I'm ok
Anonymous, on Feefo 3 Sep 2025
All I asked for was done and completed by Nathan I have received all the necessary documents.
Tracy MacDonald, on Feefo 1 Sep 2025
The service we received from the beginning of this journey for our family, to receiving our dad's ashes was nothing but exemplary. Dad wanted a direct cremation with no fuss, just a celebration of life with his fanily. I couldn't recommend them enough.
M. Burley, on Trustpilot 29 Aug 2025
Very pleased to recommend this company. A difficult subject was made much easier to organise with the help of a very caring lady via a phone call. Within 30 minutes everything was arranged for my husband and I and the funeral plans arrived in the post a few days later. A follow up call a week later was also welcome , just to check all was correct in the plan.
Patricia Mckenna, on Trustpilot 29 Aug 2025
Excellent customer service. A couple of weeks ago I arranged mine and my husband's cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions. Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.
Christopher John Gardner, on Feefo 27 Aug 2025
Dad's perfect funeral Extremely helpful and professional through the whole process.
4.9/5
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4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews