Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.
Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.
If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.
You’re free to visit any of our crematoriums, within their opening hours, to view the grounds and facilities ahead of time.
Typically, it takes 1-3 hours for a body to be cremated, but that depends on what type of funeral you're having. To help you understand the process better, here's a step-by-step guide to what you can expect from a cremation.
Arrange a FuneralA no fuss funeral, such as a direct cremation, is ideal for those who prefer simplicity and focus on the essentials. It offers a dignified farewell without the traditional ceremony and procession. It's a stress-free option that provides the flexibility to arrange a more personal send off at a later date.
Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.
You can read more on our Funeral Service page.
One of the options available for a funeral plan in [location] is a direct cremation funeral plan. Direct cremations are unattended cremations that take place without friends and family attending the service. A direct cremation funeral plan could be right for you if you dislike traditional funerals or would like your loved ones to come together and remember your life in a different way instead.
At Distinct Cremations, we care for your loved one at each step of the cremation process. We swiftly and safely transport them to our state-of-the-art mortuary and offer round-the-clock guidance to help you with the necessary forms. At the cremation, your loved one's coffin is taken through the chapel while your chosen song is played. Afterwards, we can return the ashes to you or scatter them in our garden of remembrance.
Cremation service lengths can vary depending on the type of farewell you would like. With our attended cremation services, we offer two service lengths. You can choose to have a service lasting for either 30 or 60 minutes. The time can be used to share memories of your loved one, play a piece of music in honour of the deceased, give a eulogy or simply have a moment of quiet reflection.
For an unattended cremation, there’s no service held before the cremation takes place.
Plans can be transferred upon request for those who've paid for a plan over 12 months or in one single payment. Unfortunately, we cannot transfer plans paid over 5 or 10 years to another person.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.
Part of
Over 74,000 cremations a year
Westerleigh Group including Distinct Cremations carried out over 74,000 cremations in 2024.
