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The cremation service will take place Monday to Friday. When the time comes, our compassionate team will liaise between the person arranging the funeral and the chosen crematorium to find a suitable date and time.
You can, and it can make things easier and less stressful for when the time comes. If a loved one is suffering from a life limiting ailment, the dying person may want to be involved in their own funeral arrangements. Or a funeral can be planned when you're healthy with a funeral plan. We're happy to talk through your options 24/7 on 01543 211997.
Our [location] funeral services let you arrange a funeral from your own home. You can research and choose the funeral option that suits you best on our website, then give our experienced and empathetic team a call on 01543 212000. Whilst our funerals can be arranged without needing to visit any physical premises, we have a nationwide network of 42 crematoriums so can provide flexibility in where our attended cremations are held.
A direct cremation funeral is cheaper with Distinct Cremations and a funeral plan is likely to be cheaper too, though Pure Cremation vary their prices based on age and location.
With Distinct Cremations, you are guaranteed a cremation at one of our own 42 beautiful crematoriums. As part of Westerleigh Group, we have over 30 years’ experience compassionately supporting families.
Both Distinct Cremations and Pure Cremation offer collection of the deceased by their own teams, care at their own mortuary facilities and personal return of the ashes following the cremation.
Absolutely. While fuss-free funerals focus on the cremation process, you have the freedom to organise a separate, **personalised memorial service at any time, allowing you to celebrate your loved one's life in a way that's meaningful to you.
Attended cremation costs vary between direct cremation providers, but the average attended cremation cost in the UK is £4,200.* At Distinct Cremations, our prices for an affordable Funeral Service start at just £1,950.
* The average cost of cremation in 2025 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs)
Unfortunately we can’t transfer funeral plans from a different company to ourselves. However, you can simply cancel your existing funeral plan and take out a new one with us if you want to.
You’re free to visit any of our crematoriums, within their opening hours, to view the grounds and facilities ahead of time.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.