Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 9

You’re free to visit any of our crematoriums, within their opening hours, to view the grounds and facilities ahead of time.

Typically, it takes 1-3 hours for a body to be cremated, but that depends on what type of funeral you're having. To help you understand the process better, here's a step-by-step guide to what you can expect from a cremation.

Arrange a Funeral

A no fuss funeral, such as a direct cremation, is ideal for those who prefer simplicity and focus on the essentials. It offers a dignified farewell without the traditional ceremony and procession. It's a stress-free option that provides the flexibility to arrange a more personal send off at a later date.

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

One of the options available for a funeral plan in [location] is a direct cremation funeral plan. Direct cremations are unattended cremations that take place without friends and family attending the service. A direct cremation funeral plan could be right for you if you dislike traditional funerals or would like your loved ones to come together and remember your life in a different way instead.

At Distinct Cremations, we care for your loved one at each step of the cremation process. We swiftly and safely transport them to our state-of-the-art mortuary and offer round-the-clock guidance to help you with the necessary forms. At the cremation, your loved one's coffin is taken through the chapel while your chosen song is played. Afterwards, we can return the ashes to you or scatter them in our garden of remembrance.

Cremation service lengths can vary depending on the type of farewell you would like. With our attended cremation services, we offer two service lengths. You can choose to have a service lasting for either 30 or 60 minutes. The time can be used to share memories of your loved one, play a piece of music in honour of the deceased, give a eulogy or simply have a moment of quiet reflection.

For an unattended cremation, there’s no service held before the cremation takes place.

Plans can be transferred upon request for those who've paid for a plan over 12 months or in one single payment. Unfortunately, we cannot transfer plans paid over 5 or 10 years to another person.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 31 Jan 2026
A simple and relatively inexpensive option that gave us what we needed along with the option of more additions should we change our minds.
Kim Carter, on Feefo 28 Jan 2026
Totally lovely and personal service right from start to finish A special mention of Sarah who really puts you at ease and explains the whole process . Highly recommend .
Jill H, on Feefo 22 Jan 2026
I was nervous about an unattanded cremation but there was no need. From the time my husband passed away to after the delivery of his ashes to me in time for Christmas everything was handled with so much kindness and compassion and quiet efficiency. I was reticent about not seeing him laid out but I had valuable and more meaningful time with him at home before he was collected. The Funeral Directors who collected him were amazing, affording my husband the care and dignity he deserved, and making sure they knew what I wanted for him. They even asked if I would like to walk in front of the vehicle with one of them which was a lovely touch. I have my own unattended cemation plan and now I have experienced this I feel reassured that when the time comes my family will be looked after. Thank you Distinct Cremations.
Tracy Linda May Bance, on Feefo 19 Jan 2026
They’re absolutely amazing so helpful and supportive all the way along, I recently lost my dad and he chose this sort of cremation. Nothing is too much trouble for them. My dad was cremated in Essex and they brought his ashes all the way to Wales. Maxine, the lady who was supporting me was just one in 1 million always there to listen always there to help. A big thank you to all of you, Tracy.**
Nicci Saville , on Google 17 Jan 2026
The service provided was a truly personal and caring one. Very professional and knowledgeable. Care was taken throughout the journey I was impressed with the service. Thank you.
Debbie Banks, on Trustpilot 15 Jan 2026
Amazing service from start to finish , they made me feel like my dad was being cared for from the moment I rang them so respectful and helpful I spoke to a lady called Maxine who was amazing and a young lady called Libby delivered my dads ashes she was amazing so respectful and kind ,everyone was amazing I would highly recommend this service to anyone
Roger Bramford, on Google 12 Jan 2026
I found Distinct Cremations very helpful to me during my recent bereavement. Nothing was too much to ask, and the ashes were delivered to me as per my request. My grateful thanks to their staff, especially Maxine for your personal care shown to my partner Lorraine.
William Pedel, on Google 8 Jan 2026
The whole experience with Distinct Cremations was excellent did everything we needed, and Maxine helped us in a very professional way and looked after our every need, she was a pleasure to deal with 10/10
4.9/5
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4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews