Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 9

Both Distinct Cremations and Pure Cremation offer direct cremation funerals and funeral plans.

With Distinct Cremations, you get the benefit of cheaper prices and a cremation at one of 42 beautiful crematoriums that we own as part of Westerleigh Group. Westerleigh Group has over 30 years’ experience compassionately supporting families. Our personalisation options like flowers, stationery and keepsakes are available for celebration of life events as well as services at the crematorium, so you can remember a loved one your own way in your own time.

Absolutely. While fuss-free funerals focus on the cremation process, you have the freedom to organise a separate, **personalised memorial service at any time, allowing you to celebrate your loved one's life in a way that's meaningful to you.

Attended cremation costs vary between direct cremation providers, but the average attended cremation cost in the UK is £4,200.* At Distinct Cremations, our prices for an affordable Funeral Service start at just £1,950.

* The average cost of cremation in 2025 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs)

Unfortunately we can’t transfer funeral plans from a different company to ourselves. However, you can simply cancel your existing funeral plan and take out a new one with us if you want to.

You’re free to visit any of our crematoriums, within their opening hours, to view the grounds and facilities ahead of time.

Typically, it takes 1-3 hours for a body to be cremated, but that depends on what type of funeral you're having. To help you understand the process better, here's a step-by-step guide to what you can expect from a cremation.

Arrange a Funeral

A no fuss funeral, such as a direct cremation, is ideal for those who prefer simplicity and focus on the essentials. It offers a dignified farewell without the traditional ceremony and procession. It's a stress-free option that provides the flexibility to arrange a more personal send off at a later date.

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 4 Aug 2026
Spoke to Kerry all thorough the organization of the funeral and she was so helpful and friendly, made the whole process so easy. Many thanks and would definitely recommend to anyone else 5 *****
Julie Anne Jackson, on Feefo 1 Aug 2026
Would thoroughly recommend Direct Cremation.I bought a plan for my dad and when he passed a few weeks ago I was worried about what would happen to him but Kerry who I can't praise enough from Direct Cremation supported me and explained what would happen every step of the way,reassuring me my dad would be looked after whilst in their care.Her empathy and understanding were simply amazing.She is definitely in the right role and helped ease the pain of my loss more than she will ever know. I felt that I was involved in dad's cremation even though I had handed it over to them.She even called once dad's ashes were returned to check all was ok. Would absolutely choose Direct Cremation again.
Anonymous, on Feefo 21 Jul 2026
Kind, thoughtful and patient funeral arranger. They gently guided me through the process and options. Then kept in touch as we as a family discussed and chose how we wanted the service to be. They kept me aware of where my much loved one was which was comforting at such a confusing time. And also at what happens afterwards. Very highly rated.
Anonymous, on Feefo 14 Jul 2026
I cannot recommend this company more highly - if I could give 10 stars I would . Professional, kind, caring , friendly and exceptionally well organised from the beginning to the end . Kerry & Maxine were just amazing ,felt more like friends than organisers. They helped me through a very difficult time when I felt totally alone . If anyone reading this review is thinking of taking a plan out with them, you won’t regret it they are, in my eyes, The best . Thank you SO very very much. Siân X
Diane Pincher, on Feefo 7 Jul 2026
Sarah Miller was the lady who helped me through my brothers passing and she was outstanding from start to finish, with daily calls to see how i was doing and answering all my questions. Distinct Cremations did an amazing job, my brother had a proper funeral service and they even brought my brothers ashes back to my door in a lovely tube with a dove on which i had chosen and even some of his ashes in a cuddle stone for me to keep always. thank you Sarah and everyone who as taken part in my brother funeral, Amazing, thank you.
Geoffrey Michael Crompton, on Feefo 2 Jul 2026
Recently took out 2 funeral plans for myself and my wife. After doing research with a number of different companies we decided on Distinct Cremation. We feel we made the right choice after speaking to Tracey. She was very professional kind and patient. She explained everything to us and answered all our questions. Follow up phone call from Tracey today to check we had received all the paperwork and that we were happy with everything that had been arranged. We would highly recommend Distinct Cremation for a first class service.
Keith Benson, on Feefo 18 Jun 2026
Excellent service from distinct cremation from the initial contact continuing until after the service. I mainly dealt with Kerry who was very professional,kind and considerate. Any questions or queries were fully explained or dealt with. The actual service was just what we wanted and in a lovely setting. A truly five star service, thank you.
Anonymous, on Feefo 15 Jun 2026
Friendly service…..full information given in clear easy to understand…….didn’t feel pushed to buy which was nice.
4.9/5
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4.9/5
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4.9/5
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Read all our reviews