Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 10

At Distinct Cremations, you can opt for a direct cremation plan without a funeral service or as an alternative low-cost option we also offer cremation plans with a service. Our funeral plans are designed to cater to your wishes and an Direct Cremation Plan is our cheapest prepaid cremation option.

An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.

Direct cremations are simpler and more affordable than traditional funerals. Choosing not to have an attended funeral avoids the cost and fuss of a funeral procession and service. Instead, a separate memorial can be arranged at a more personal venue.

There will be no changes to your plan and you have nothing to worry about - your funeral plan with Distinct Cremations is completely safe.

If you have purchased a funeral plan with a single payment or over a period of up to 12 months, you can cancel your funeral plan within the first 30 days and receive all your money back. If you cancel after 30 days you will get most of your money back, minus a £275 cancellation fee.

If you have purchased a funeral plan over 5 or 10 years and cancel your plan within 12 months, you will get a full refund of all payments paid. If you cancel after 12 months (the moratorium period), your instalments will stop and you will not be entitled to any refund of the money you have already paid. You can read more on our T&Cs page.

The average cost of a direct cremation in the UK is £1,628 which is on average £2,882 cheaper than a traditional funeral with a service.* Direct cremation is the cheapest funeral option. At Distinct Cremations, a direct cremation costs £1,350.

* Saving of £2,882 is based on the cost of a traditional funeral at £4,510 vs direct cremation funeral at £1,628 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple unattended cremation. Having a cremation without a funeral service reduces the costs and stress associated with arranging a traditional funeral.

Direct cremation allows for a separation between the cremation and how you choose to say goodbye to your loved one.

To simplify arrangements, all of the aspects of the direct cremation can be left to us. Get in touch to arrange a direct cremation with Distinct Cremations.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 5 Feb 2026
Excellent service throughout. Distinct Kept me informed of the proceedings and very, Very, supportive through the whole process. I would highly recommend Distinct Cremations. Maxine is a treasure to Distinct and helped and supported Me through everything. Gary A.
Hazel Anita Jordan, on Feefo 4 Feb 2026
Planning my funeral had been on my mind for a while but I'd just felt so sad about it and scared of how I would feel actually planning it. I had a wonderful kind and caring member of your staff. Sarah Jordan has been so wonderfully sensitive and really helped with how I felt. She is warm caring and her communication skills are brilliant. She turned what i was expecting to be a quite sombre call into a really nice relaxed conversation and amazing help with respect and understanding. I think you are lucky having such lovely staff. I will be recommending your company to everyone I talk to. It's simple, no jargon. Good advice and Sarah made me feel more comfortable and she put my mind at ease. I'm just happy she is my communication through this. I can't praise her enough but planning this has been so much easier.
Anonymous, on Feefo 31 Jan 2026
A simple and relatively inexpensive option that gave us what we needed along with the option of more additions should we change our minds.
Kim Carter, on Feefo 28 Jan 2026
Totally lovely and personal service right from start to finish A special mention of Sarah who really puts you at ease and explains the whole process . Highly recommend .
Jill H, on Feefo 22 Jan 2026
I was nervous about an unattanded cremation but there was no need. From the time my husband passed away to after the delivery of his ashes to me in time for Christmas everything was handled with so much kindness and compassion and quiet efficiency. I was reticent about not seeing him laid out but I had valuable and more meaningful time with him at home before he was collected. The Funeral Directors who collected him were amazing, affording my husband the care and dignity he deserved, and making sure they knew what I wanted for him. They even asked if I would like to walk in front of the vehicle with one of them which was a lovely touch. I have my own unattended cemation plan and now I have experienced this I feel reassured that when the time comes my family will be looked after. Thank you Distinct Cremations.
Tracy Linda May Bance, on Feefo 19 Jan 2026
They’re absolutely amazing so helpful and supportive all the way along, I recently lost my dad and he chose this sort of cremation. Nothing is too much trouble for them. My dad was cremated in Essex and they brought his ashes all the way to Wales. Maxine, the lady who was supporting me was just one in 1 million always there to listen always there to help. A big thank you to all of you, Tracy.**
Nicci Saville , on Google 17 Jan 2026
The service provided was a truly personal and caring one. Very professional and knowledgeable. Care was taken throughout the journey I was impressed with the service. Thank you.
Debbie Banks, on Trustpilot 15 Jan 2026
Amazing service from start to finish , they made me feel like my dad was being cared for from the moment I rang them so respectful and helpful I spoke to a lady called Maxine who was amazing and a young lady called Libby delivered my dads ashes she was amazing so respectful and kind ,everyone was amazing I would highly recommend this service to anyone
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews