Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 10

Attended cremation costs vary between direct cremation providers, but the average attended cremation cost in the UK is £4,200.* At Distinct Cremations, our prices for an affordable Funeral Service start at just £1,950.

* The average cost of cremation in 2025 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs)

Unfortunately we can’t transfer funeral plans from a different company to ourselves. However, you can simply cancel your existing funeral plan and take out a new one with us if you want to.

Both Distinct Cremations and Golden Charter offer funeral plans that include a service for loves ones to attend.

Our funeral plans can include either an intimate family-led service or professional celebrant-led service lasting 30 or 60 minutes. There are no limits on the number of loved ones who can attend.

Golden Charter’s attended funeral plans cost more, but can’t be directly compared as they include funeral services that we don’t e.g. burial.

You’re free to visit any of our crematoriums, within their opening hours, to view the grounds and facilities ahead of time.

Typically, it takes 1-3 hours for a body to be cremated, but that depends on what type of funeral you're having. To help you understand the process better, here's a step-by-step guide to what you can expect from a cremation.

Arrange a Funeral

A no fuss funeral, such as a direct cremation, is ideal for those who prefer simplicity and focus on the essentials. It offers a dignified farewell without the traditional ceremony and procession. It's a stress-free option that provides the flexibility to arrange a more personal send off at a later date.

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

When you buy a plan with Distinct Cremations, the services you pay for are guaranteed to be delivered with nothing more to pay. That means that if costs rise in the future, your family won’t have to pay more.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

5/5
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4.9/5
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4.8/5
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Alan Harris, on Feefo 5 Oct 2026
Professional service and helpful people
Valerie Edith Clifton, on Feefo 12 Sep 2026
Made every thing so stress free handled with dignety would highly reccomend to anyone
Christine Castles, on Feefo 8 Sep 2026
Extremely helpful and kind, they helped me every single step. Would highly recommend 👌
Anonymous, on Feefo 8 Sep 2026
Absolutely fantastic service and would highly recommend. My dad had prepaid for his funeral, so we were not sure what to expect. From start to finish they were amazing. They organised everything and the family cannot thank them enough!!
Tracey Jeffery, on Feefo 4 Sep 2026
Excellent customer service, can't speak highly enough of my journey with this 5 star company. Thankyou
Mark Samuel Cox, on Feefo 3 Sep 2026
Our mind was put at rest almost immediately. Special mention must be made for Sarah who guided us through every step. If I may say so Distinct Cremations are extremely lucky to have such a compassionate employee to represent them in peoples most difficult times. Overall I cannot recommend Ditinct Cremations highly enough. Thank you all . Mark & Sue Cox.**
Anonymous, on Feefo 4 Aug 2026
Spoke to Kerry all thorough the organization of the funeral and she was so helpful and friendly, made the whole process so easy. Many thanks and would definitely recommend to anyone else 5 *****
Julie Anne Jackson, on Feefo 1 Aug 2026
Would thoroughly recommend Direct Cremation.I bought a plan for my dad and when he passed a few weeks ago I was worried about what would happen to him but Kerry who I can't praise enough from Direct Cremation supported me and explained what would happen every step of the way,reassuring me my dad would be looked after whilst in their care.Her empathy and understanding were simply amazing.She is definitely in the right role and helped ease the pain of my loss more than she will ever know. I felt that I was involved in dad's cremation even though I had handed it over to them.She even called once dad's ashes were returned to check all was ok. Would absolutely choose Direct Cremation again.
5/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews