Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 10

At Distinct Cremations, you can opt for a direct cremation plan without a funeral service or as an alternative low-cost option we also offer cremation plans with a service. Our funeral plans are designed to cater to your wishes and an Direct Cremation Plan is our cheapest prepaid cremation option.

An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.

Direct cremations are simpler and more affordable than traditional funerals. Choosing not to have an attended funeral avoids the cost and fuss of a funeral procession and service. Instead, a separate memorial can be arranged at a more personal venue.

There will be no changes to your plan and you have nothing to worry about - your funeral plan with Distinct Cremations is completely safe.

If you have purchased a funeral plan with a single payment or over a period of up to 12 months, you can cancel your funeral plan within the first 30 days and receive all your money back. If you cancel after 30 days you will get most of your money back, minus a £275 cancellation fee.

If you have purchased a funeral plan over 5 or 10 years and cancel your plan within 12 months, you will get a full refund of all payments paid. If you cancel after 12 months (the moratorium period), your instalments will stop and you will not be entitled to any refund of the money you have already paid. You can read more on our T&Cs page.

The average cost of a direct cremation in the UK is £1,597 which is on average £2,688 cheaper than a traditional funeral with a service.* Direct cremation is the cheapest funeral option. At Distinct Cremations, a direct cremation costs £1,350.

* Saving of £2,688 is based on the cost of a traditional funeral at £4,285 vs direct cremation funeral at £1,597 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple unattended cremation. Having a cremation without a funeral service reduces the costs and stress associated with arranging a traditional funeral.

Direct cremation allows for a separation between the cremation and how you choose to say goodbye to your loved one.

To simplify arrangements, all of the aspects of the direct cremation can be left to us. Get in touch to arrange a direct cremation with Distinct Cremations.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 1 Dec 2025
Absolutely amazing from start to finish at the most difficult time for our family. Maxine is an absolute credit to the company and nothing was too much trouble.
Anonymous, on Feefo 23 Nov 2025
Excellent service very respects caring staff from start to finish. Thank you.
Anonymous, on Feefo 23 Nov 2025
Great service from start to finish. Very caring staff I couldn’t have asked for more during this extremely difficult time.
Karen Foster, on Google 19 Nov 2025
Felt very reassured and cared for by everyone we spoke to when using this service recently. Especially Kerry who was just so understanding and respectful. Thank you for helping us through a tough time with kindness and compassion
Caroline Jones, on Feefo 19 Nov 2025
Arranging a cremation for oneself is not the easiest of tasks and Tracy was most patient and understanding in her dealings with me. Even though I was pretty certain which plan I wanted Tracy took the trouble to go through the details of the other options as well. I never felt under any pressure to make a decision. In fact, Tracy suggested I mull it over for a few days. I chose the Direct Cremation. This is the kind of end I had wanted for some time and the plan that Distinct Cremations is ideal for me. And, Tracy has arranged that my cremation will be at Westerleigh. This is a crematorium that I am familiar with and it is a comfort to me to know where I will end. I cannot recommend the product or the service more highly
Gregory Mako, on Google 18 Nov 2025
Maxine went above and beyond to help us with all things needed for a beautiful service. We requested some things outside of the norm and she produced everything with class and ease. I am so impressed with how she organized and reorganized the music, provided more than one box for transporting ashes along with the casket for permanent holding. There were so many gentle and supportive moments on the phone with her. She definitely really cared about us and our service. That is amazing. We felt cared for and provided for. Thank you, Maxine.
Caroline Jones, on Feefo 18 Nov 2025
Tracy was excellent. Arranging and buying a cremation for yourself is quite an emotional act and Tracy was so understanding and patient. I thought I knew what option I wanted from the start but she was willing to explain other options to me. I never felt that I was being coerced into making a decision. In fact she suggested I mull over it for a few days first. Once I had confirmed my choice Tracy was kind enough to arrange that my cremation will be held at Westerleigh. I know the place and it is comforting to me now to know where I will end up. Tracy agreed to send me a hard copy of my cremation details as well as the email confirmation and to call me ten days after my payment, which she did. Excellent service and thank you very much.
Jane Morris, on Feefo 18 Nov 2025
Can't fault them in any way. Everything explained and delt with total respect and understanding. Special thanks to Monica your help and advice through my desperate grief has helped more than you know, thank you all concerned. J morris
4.9/5
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4.9/5
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4.9/5
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Read all our reviews