Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 10

Typically, it takes 1-3 hours for a body to be cremated, but that depends on what type of funeral you're having. To help you understand the process better, here's a step-by-step guide to what you can expect from a cremation.

Arrange a Funeral

A no fuss funeral, such as a direct cremation, is ideal for those who prefer simplicity and focus on the essentials. It offers a dignified farewell without the traditional ceremony and procession. It's a stress-free option that provides the flexibility to arrange a more personal send off at a later date.

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

When you buy a plan with Distinct Cremations, the services you pay for are guaranteed to be delivered with nothing more to pay. That means that if costs rise in the future, your family won’t have to pay more.

One of the options available for a funeral plan in [location] is a direct cremation funeral plan. Direct cremations are unattended cremations that take place without friends and family attending the service. A direct cremation funeral plan could be right for you if you dislike traditional funerals or would like your loved ones to come together and remember your life in a different way instead.

At Distinct Cremations, we care for your loved one at each step of the cremation process. We swiftly and safely transport them to our state-of-the-art mortuary and offer round-the-clock guidance to help you with the necessary forms. At the cremation, your loved one's coffin is taken through the chapel while your chosen song is played. Afterwards, we can return the ashes to you or scatter them in our garden of remembrance.

Cremation service lengths can vary depending on the type of farewell you would like. With our attended cremation services, we offer two service lengths. You can choose to have a service lasting for either 30 or 60 minutes. The time can be used to share memories of your loved one, play a piece of music in honour of the deceased, give a eulogy or simply have a moment of quiet reflection.

For an unattended cremation, there’s no service held before the cremation takes place.

Plans can be transferred upon request for those who've paid for a plan over 12 months or in one single payment. Unfortunately, we cannot transfer plans paid over 5 or 10 years to another person.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

5/5
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4.9/5
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4.8/5
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Valerie Edith Clifton, on Feefo 12 Sep 2026
Made every thing so stress free handled with dignety would highly reccomend to anyone
Christine Castles, on Feefo 8 Sep 2026
Extremely helpful and kind, they helped me every single step. Would highly recommend 👌
Anonymous, on Feefo 8 Sep 2026
Absolutely fantastic service and would highly recommend. My dad had prepaid for his funeral, so we were not sure what to expect. From start to finish they were amazing. They organised everything and the family cannot thank them enough!!
Tracey Jeffery, on Feefo 4 Sep 2026
Excellent customer service, can't speak highly enough of my journey with this 5 star company. Thankyou
Mark Samuel Cox, on Feefo 3 Sep 2026
Our mind was put at rest almost immediately. Special mention must be made for Sarah who guided us through every step. If I may say so Distinct Cremations are extremely lucky to have such a compassionate employee to represent them in peoples most difficult times. Overall I cannot recommend Ditinct Cremations highly enough. Thank you all . Mark & Sue Cox.**
Anonymous, on Feefo 4 Aug 2026
Spoke to Kerry all thorough the organization of the funeral and she was so helpful and friendly, made the whole process so easy. Many thanks and would definitely recommend to anyone else 5 *****
Julie Anne Jackson, on Feefo 1 Aug 2026
Would thoroughly recommend Direct Cremation.I bought a plan for my dad and when he passed a few weeks ago I was worried about what would happen to him but Kerry who I can't praise enough from Direct Cremation supported me and explained what would happen every step of the way,reassuring me my dad would be looked after whilst in their care.Her empathy and understanding were simply amazing.She is definitely in the right role and helped ease the pain of my loss more than she will ever know. I felt that I was involved in dad's cremation even though I had handed it over to them.She even called once dad's ashes were returned to check all was ok. Would absolutely choose Direct Cremation again.
Anonymous, on Feefo 21 Jul 2026
Kind, thoughtful and patient funeral arranger. They gently guided me through the process and options. Then kept in touch as we as a family discussed and chose how we wanted the service to be. They kept me aware of where my much loved one was which was comforting at such a confusing time. And also at what happens afterwards. Very highly rated.
5/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews