Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.
Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.
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At Distinct Cremations, you can opt for a direct cremation plan without a funeral service or as an alternative low-cost option we also offer cremation plans with a service. Our funeral plans are designed to cater to your wishes and an Direct Cremation Plan is our cheapest prepaid cremation option.
An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.
Direct cremations are simpler and more affordable than traditional funerals. Choosing not to have an attended funeral avoids the cost and fuss of a funeral procession and service. Instead, a separate memorial can be arranged at a more personal venue.
There will be no changes to your plan and you have nothing to worry about - your funeral plan with Distinct Cremations is completely safe.
If you have purchased a funeral plan with a single payment or over a period of up to 12 months, you can cancel your funeral plan within the first 30 days and receive all your money back. If you cancel after 30 days you will get most of your money back, minus a £275 cancellation fee.
If you have purchased a funeral plan over 5 or 10 years and cancel your plan within 12 months, you will get a full refund of all payments paid. If you cancel after 12 months (the moratorium period), your instalments will stop and you will not be entitled to any refund of the money you have already paid. You can read more on our T&Cs page.
The average cost of a direct cremation in the UK is £1,597 which is on average £2,688 cheaper than a traditional funeral with a service.* Direct cremation is the cheapest funeral option. At Distinct Cremations, a direct cremation costs £1,299.
* Saving of £2,688 is based on the cost of a traditional funeral at £4,285 vs direct cremation funeral at £1,597 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs
When you die, your family should first notify your local registry office so they’re aware that a death has happened.
A direct cremation is a simple unattended cremation. Having a cremation without a funeral service reduces the costs and stress associated with arranging a traditional funeral.
Direct cremation allows for a separation between the cremation and how you choose to say goodbye to your loved one.
To simplify arrangements, all of the aspects of the direct cremation can be left to us. Get in touch to arrange a direct cremation with Distinct Cremations.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.
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Over 74,000 cremations a year
Westerleigh Group including Distinct Cremations carried out over 74,000 cremations in 2024.
