Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 10

At Distinct Cremations, you can opt for a direct cremation plan without a funeral service or as an alternative low-cost option we also offer cremation plans with a service. Our funeral plans are designed to cater to your wishes and an Direct Cremation Plan is our cheapest prepaid cremation option.

An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.

Direct cremations are simpler and more affordable than traditional funerals. Choosing not to have an attended funeral avoids the cost and fuss of a funeral procession and service. Instead, a separate memorial can be arranged at a more personal venue.

There will be no changes to your plan and you have nothing to worry about - your funeral plan with Distinct Cremations is completely safe.

If you have purchased a funeral plan with a single payment or over a period of up to 12 months, you can cancel your funeral plan within the first 30 days and receive all your money back. If you cancel after 30 days you will get most of your money back, minus a £275 cancellation fee.

If you have purchased a funeral plan over 5 or 10 years and cancel your plan within 12 months, you will get a full refund of all payments paid. If you cancel after 12 months (the moratorium period), your instalments will stop and you will not be entitled to any refund of the money you have already paid. You can read more on our T&Cs page.

The average cost of a direct cremation in the UK is £1,628 which is on average £2,882 cheaper than a traditional funeral with a service.* Direct cremation is the cheapest funeral option. At Distinct Cremations, a direct cremation costs £1,350.

* Saving of £2,882 is based on the cost of a traditional funeral at £4,510 vs direct cremation funeral at £1,628 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple unattended cremation. Having a cremation without a funeral service reduces the costs and stress associated with arranging a traditional funeral.

Direct cremation allows for a separation between the cremation and how you choose to say goodbye to your loved one.

To simplify arrangements, all of the aspects of the direct cremation can be left to us. Get in touch to arrange a direct cremation with Distinct Cremations.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Keith Riley, on Feefo 1 Apr 2026
Happy with product and price/cost. Would have put 5 stars but like insurance only as good as the final outcome. No pressure selling clear product description.
Pauline Loosemore, on Feefo 30 Mar 2026
Excellent service was helped through every step and spoke to the same person every time would definitely recommend distinct cremations to anyone it made a difficult time so much easier
Anonymous, on Feefo 28 Mar 2026
very good service with added touch of music
Dorothy Jones, on Feefo 27 Mar 2026
Thank you Sarah Miller and the team for all the kindness, support and over and above the care you gave to me at this very difficult time. I couldn’t have made it through without the help and caring attitude of you and your team and I will always be grateful to you all. I would recommend that to use Distinct will ensure that a very upsetting time is treated with respect, understanding and empathy. Thank you again, you are a great team. Dorothy Jones.
Christopher Paul Hammocks, on Feefo 13 Mar 2026
Very pleased with the service from Distinct Cremations, Tracy was very helpful, professional and knowledgeable. Would definitely recommend. Not tried the service yet and fingers crossed i will not have to for many years.
Linda Clarke, on Feefo 12 Mar 2026
easy to set up the service. The lady on the phone was very helpful and easy to talk to.
Anonymous, on Feefo 4 Mar 2026
Distinct Cremations were fantastic from start to finish. Kerry guided me through the process and was always available for any questions I had. She is a credit to the company. The service itself was perfect. Exactly as I planned and what my dad wanted. Distinct Cremations made a stressful and emotional time , a smooth and easy process. A great send off for my Dad at half the price of a traditional funeral.
Dan Palmer, on Feefo 25 Feb 2026
I chose the funeral plan that included all our needs while having the option to include the music and live streaming if we wanted. Sarah was able to de-stress the whole process as much as she could.She came to my rescue when i needed it most.Nothing was too much trouble and she looked after us when we were at our lowest ebb.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews