Frequently Asked Questions

The average cost of a funeral in the UK is now £4,141^[1]^. Our funeral plans start from as little as £1,699 or from just £1,199 if you need to arrange a funeral today or in the very near future.

^[1]^ SunLife Cost of Dying Report 2024, sunlife.co.uk/funeral-costs

The crematorium in the TV advert is Charing Crematorium in Kent. You can find more information about the crematorium here.

If you’ve chosen an attended cremation, you’ll be able to pick which of our crematoriums your funeral will take place at. A direct or attended cremation will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having an attended funeral at one of our crematoria.

Greenr is a sustainable software company that has helped us calculate the environmental impact of our activities and services. Greenr has advised us which offsetting projects would be the most appropriate to maximise our positive effects on the planet.

We will use a well-known national charity to facilitate the planting of a tree to ensure the tree is planted here in the UK. When you buy one of our funeral plans, we will arrange this. So even though the cremation won’t be required yet, the environmental benefits of you adding the Go Greener option start now. If you are arranging a cremation today, we’ll arrange for the tree to be planted within a month of the cremation date.

Funeral plans are prepaid service agreements where the money required is typically invested in a secure Trust Fund until the time it’s needed. A funeral plan guarantees to cover the services that were listed at the time the plan was taken out. With a funeral plan there’s no need for any medicals assessments or health and lifestyle questionnaires.

Life insurance is a type of insurance that pays out an agreed cash sum should you pass away while the policy is in force. A life policy will pay an agreed amount which could be used to help pay for a funeral or clear outstanding debts but does not guarantee to cover any specific costs.

Learn more about funeral plans and life insurance in our detailed guide.

Our crematoriums feature state-of-the-art downloadable music systems, allowing us to play any piece of music you want as long as it's been commercially recorded and released.

There are a few ways to pay for a funeral plan. As a one-off payment, you can pay by credit card, debit card or cheque. If you're paying monthly over 12 months you must pay via direct debit. If you're paying over 5 or 10 years you must pay by continuous card payment.