Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.
If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.
A direct cremation is a simple cremation without a funeral service and all the additional expenses such as flowers. However, the family can make arrangements for flowers to be delivered to the crematorium directly should they wish.
If you’ve already taken out a funeral plan with us, then no. The price you’ve paid is guaranteed with no additional costs if funeral costs do increase in the future. However, the price of new plans may increase from what you see today.
Absolutely. Taking out a new funeral plan with Distinct Cremations is completely safe. Distinct Cremations, and our parent Westerleigh, are one of the largest funeral and cremation service providers in the UK. We have been established for 30 years and each year we help around 70,000 families.
A direct cremation is a worry-free, affordable alternative to a traditional cremation, without a procession, service, mourners and viewing of the deceased. Though the cremation is unattended, the deceased is still treated with the highest level of care from beginning to end. A direct cremation is also the least expensive funeral option costing just £1,199 with Distinct Cremations. A traditional cremation on average costs £3,795.*
* The average cost of cremation in 2023 (SunLife Cost of Dying Report 2024, sunlife.co.uk/funeral-costs)
Yes - you can take out a cremation plan on behalf of your parents or a partner. For more information, take a look at our guide on setting up a cremation plan for a loved one or talk to a member of our team today on 01543 211997.
All of our ashes are returned in a simple biodegradable container which can be upgraded to a wooden urn for an additional cost.
Our cremation plans guarantee your acceptance, with no medical questions or additional costs for the elderly or those with pre-existing medical conditions. However, for cremation plans payable over 5 or 10 years we incur additional administration expenses for collecting the monthly instalments and for the purchase and administration of a “whole of life” policy from Scottish Friendly - an authorised and regulated insurance provider.
You need to be over the age of 18 to take out a funeral plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your funeral plan.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.