Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 2

Unattended direct cremation plans are the cheapest funeral package on the market in the UK. For example, our unattended direct cremation plan starts at £1,699 with the option to pay in a single payment, over 12 months, 5 years or 10 years.

For funeral plans, you can pay half of the cost upfront as a deposit and the remaining amount over six monthly instalments.

As long as you're based in mainland England, Wales, or Scotland, your location won’t affect your options. The price remains the same, and the quality and service inclusions don’t change. With our network of 40 crematoria across these regions, you can secure a funeral plan no matter where you are. Explore our crematoriums today.

You need to be over the age of 18 to take out a cremation plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your cremation plan.

You can arrange a simple funeral with the support of a funeral provider like Distinct Cremations. Call our kind and experienced team on 01543 212000 to begin the arrangements.

Once you instruct us to carry out a funeral on behalf of your loved one, we support you at every stage. We help you fill out the required cremation paperwork and arrange the funeral service itself.

You will be kept informed as your loved one is brought into our care and arrangements can be sensitively made at your own pace. We are always on the other end of the phone to answer your questions.

Cremation service lengths can vary but our Simple Funeral is a full-length service which can last up to 45 minutes.

You many like to use this time to share memories of your loved one, play a piece of music in their memory, give a eulogy, share readings and poems or simply have a moment of quiet reflection.

For an **unattended cremation, there's no service held before the cremation takes place.

Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.

We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Simple Funeral Plan price.

Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.

We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Simple Funeral price.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Anonymous, on Feefo 21 Nov 2024
I found the whole experience easy. Everything was taken care of and all my queries and questions answered. It has taken a weight off my mind and also saved my family a lot of work at a time when it’s hard to think straight. I can relax now knowing everything is in good hands .
Anonymous, on Feefo 20 Nov 2024
Great smooth service. Always keep you up to date and carried out my Dad’s wishes exactly how he wanted.
Susan Constable, on Feefo 13 Nov 2024
We have purchased these, it gives peace of mind for your children to know everything is sorted.
Margaret McCluskey, on Google 12 Nov 2024
The people at Distinct Cremations were all so kind and very helpful. They always had answers for all of my questions. I received my partners ashes when they were promised with a half hours notice before they were actually delivered, which was nice.
Anonymous, on Feefo 12 Nov 2024
None of the family (or wider circle of friends) had experienced this type of service prior to this occasion. Kerry Ludlow was so helpful & kind during such a difficult & emotional time. The whole process went really really smoothly & was exactly as we had hoped for. Kerry’s help with the paperwork & suggestions, we hadn’t thought of, was very very much appreciated. At such difficult times, it’s hard to make decisions & think of things, but we were all so very grateful for the care offered & given. The crematorium at SirHowy was very peaceful, with lovely open spaces. Anna our chapel attendant on the day was also very very lovely & so kind, as was the gentleman (I’m so sorry we didn’t take or remember his name) who assisted us when we collected our Dad’s ashes. The whole process went so smoothly, please pass on our gratitude to Kerry, Anna & everyone concerned. Thank you very very much .
Anonymous, on Feefo 11 Nov 2024
I am deeply grateful to the staff at Distinct Cremations for their kindness and compassion during this process. From start to finish, they handled every detail with great care and respect, giving my husband a beautiful farewell. Also a special thank you to Sarah Miller for her professionalism and care. Their support and gentle guidance provided immense comfort, and I truly appreciate their dedication to making this experience as smooth and meaningful as possible. Thank you for helping me honor his memory with dignity and peace." Mrs G padfield
Anonymous, on Feefo 10 Nov 2024
Team Distinct Cremation especially Kerry for making this difficult time for us easier you meet all our needs Thankyou so much for your support.
Elizabeth Byrne, on Feefo 9 Nov 2024
Courteous service from start to end. All questions were answered promptly. It was very reassuring to know that my friend was in good hands and I didn't need to do anything until his ashes were returned to me.
4.9/5
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4.9/5
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4.8/5
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Read all our reviews