Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

After confirming the death, a hospital doctor will issue a vital medical certificate detailing the cause, essential for legal procedures. Enclosed in a sealed envelope, it's addressed to the local register office of births, deaths, and marriages. You can usually retrieve this certificate from the hospital's bereavement office or the deceased's GP, along with guidance on death registration procedures.

The documents needed for a direct cremation include:

  • The medical certificate of cause of death
  • Death certificate/green form from the registry office
  • Completed cremation forms

In case of a coroner's involvement, additional forms may be required. Approval by a medical professional is needed for the cremation to proceed. For more detailed information, see our guide on the documents you need to arrange a funeral.

For some, the lower cost of an unattended funeral makes it a more affordable or attractive option. Others simply prefer to have a more low-key send off. Or for people who don't want to follow traditions, an unattended cremation gives families the freedom to hold a personal and unique celebration of life event. See our celebration of life ideas for inspiration around locations, themes, dress codes and more.

Unattended direct cremation plans are the cheapest funeral package on the market in the UK. For example, our unattended direct cremation plan starts at £1,799 with the option to pay in a single payment, over 12 months, 5 years or 10 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Colin Gaunt, on Google 12 Mar 2025
The staff at Distinct Cremations guided us through the process of planning our funerals painlessly and efficiently whilst showing empathy at all times. We are very glad we chose Distinct Cremations and would recommend them to friends and family.
Anonymous, on Feefo 21 Feb 2025
This was difficult for us a family with dad wanting the unattended funeral plan however the service from Grace was exceptional. She kept us informed throughout the process and was very professional and empathetic. I would definitely recommend this company to look after your loved one who has passed over the rainbow bridge.
Nanette Elizabeth Marigold, on Feefo 17 Feb 2025
During such a sad moment in my life I was pleased to be have the support from Distinct Funerals, who were excellent from start to finish. They recommended a celebrant for the cremation, Chris Tabor, who was such a fantastic person and guided and supported me and did such a wonderful eulogy for my brother. I highly recommend the Mercia Forest Crematorium who again were helpful and supportive during this sad time. Distinct Funerals eased this stressful situation with their expert knowledge and professionalism.
Karen Westwood, on Feefo 17 Feb 2025
The care and dedication from Sarah miller Made a sad day so easy for family I would 100% recomend there service to anyone This is such outstanding company and staff Took all hardwork onboard for family making Easy for bereaved family thank you so much The Westwood family **
Glyn Davies, on Google 13 Feb 2025
I've bought a unattended cremation from distinct , and the whole process was easy to set up ,Leah the lady we dealt with made everything so easy answered all our questions and made us feel very comfortable with the choice we had made.
Donny Grieve, on Google 13 Feb 2025
very straight forward easy to use
Pauline Hanscomb, on Google 12 Feb 2025
Very friendly staff, efficient, easy to understand & easy to take control of your last wishes.. x ty
Patrice Stephen, on Google 11 Feb 2025
Very friendly staff, easy to set up ,very happy with my choice
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews