Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

After confirming the death, a hospital doctor will issue a vital medical certificate detailing the cause, essential for legal procedures. Enclosed in a sealed envelope, it's addressed to the local register office of births, deaths, and marriages. You can usually retrieve this certificate from the hospital's bereavement office or the deceased's GP, along with guidance on death registration procedures.

The documents needed for a direct cremation include:

  • The medical certificate of cause of death
  • Death certificate/green form from the registry office
  • Completed cremation forms

In case of a coroner's involvement, additional forms may be required. Approval by a medical professional is needed for the cremation to proceed. For more detailed information, see our guide on the documents you need to arrange a funeral.

For some, the lower cost of an unattended funeral makes it a more affordable or attractive option. Others simply prefer to have a more low-key send off. Or for people who don't want to follow traditions, an unattended cremation gives families the freedom to hold a personal and unique celebration of life event. See our celebration of life ideas for inspiration around locations, themes, dress codes and more.

Unattended direct cremation plans are the cheapest funeral package on the market in the UK. For example, our unattended direct cremation plan starts at £1,899 with the option to pay in a single payment, over 12 months, 5 years or 10 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Cheryl, Gary and Wayne Eaton, on Feefo 26 Jun 2025
The team were incredible in guiding us through the difficulties, from the very first moment of contact, they were empathetic, understanding and patient, till the last contact ensuring we had the future support we might need. I can't recommend these guys highly enough. If you are looking for an end of life arrangement of least stress to your loved ones, then i'd always suggest Distinct Cremations. Thank you again Kerry for all your help and assistance.
Alan Harris, on Feefo 17 Jun 2025
Distinct Cremations provided a professional service for my Fathers cremation. Every discussion I had with their representative Sarah, was helpful and supportive. She clearly explained the entire process and made sure we understood all of the options at each stage. Losing someone is very painful and to have someone take care of the cremation with all of our selected options was a great comfort. I have already recommended Distinct to my family and friends who are considering this type of cremation.
Anonymous, on Feefo 16 Jun 2025
From the first contact we had with Distinct Cremations, they were compassionate, understanding and professional. Nothing was too much for them, making a difficult situation more bearable. Our contact, Grace was amazing. Would happily recommend them. Thank you
Kevin William Gallagher, on Feefo 16 Jun 2025
They were so caring and I had my doubts at first. So when my neighbour was very poorly. I discussed it with her and we agreed to go forward. So I rang them and from then I they put my mind at rest. When she passed away one phone call out of hours and everything was all it took. My neighbour was picked up in 2 hrs 30 minutes. This was around 2am. Then they helped me through every step of the way. The ashes were delivered to my door within 7 days. Everything was so dignified. I've enquired about mine when the time comes. Wish to Thank everyone for the service they gave me. The lady 79 years old involved had no children and no close family. Kind regards Kevin Gallagher
Anonymous, on Feefo 14 Jun 2025
Both my mum and dad took out these policy's, my dad passed last year and mum passed this year, distinct cremations dealt with everything professionally and with courtesy, everything my parents wanted was taken care of, the people were lovely and always on the end of the phone for anything, thankyou from the bottom of my heart for making a tought time for our family into a pleasant experience ❤️
Warwick Kevin Fisher, on Feefo 8 Jun 2025
Outstanding from start to finish..I would definitely recommend Distinct Cremations ...All communication was dealt with professionally and compassionately.
Anonymous, on Feefo 7 Jun 2025
Cannot fault the excellent service received, all the employees are lovely, professional while friendly and compassionate. Highly recommend them and especially our director Maxine for making such a sad, difficult time/task easier to deal with.
Anonymous, on Feefo 5 Jun 2025
Was a fantastic service and would definitely recommend to others. They keep you upto date with every process which was very much appreciated.
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews